Amazon Prime gets faster, and the demise of Shipster
Amazon Prime will soon promise next-day delivery for its members in the USA. Marek Różycki, Managing Partner at Last Mile Experts, joins me to analyse this move:
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Amazon: the catalyst for change in the last mile
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The scale of Amazon’s investment in the last mile
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Proximity to the customer and density of fulfilment centres
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Shipping by air to please the customer
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Walmart’s response – motivated by competition or by delighting the customer?
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Parcel volume for Amazon’s Delivery Service Partners – and what motivates Amazon to find alternative delivery providers
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Customer expectations in the last mile – including out-of-home delivery options
Also in this episode:
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Shipster, Australia Post’s answer to Amazon Prime, is set to close in July
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Poste Italiane has announced a joint venture with digital freight start-up sennder
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The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com