Omniva: We must evolve alongside customer expectations
From 21–22 April, more than 40 postal sector representatives are gathering at Omniva’s headquarters, including operators from 14 small countries, ranging from Greenland to Qatar.
Read MoreAuthor: Emily
Spring cleaning turns “local corner shops into essential parcel hubs for communities”
With 47% of consumers selling through marketplaces in the last year, resale platforms continue to boom in popularity as second-hand clothes and other items are increasingly being used to earn an extra income stream.
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Royal Mail: we’re determined to do better
Royal Mail has today published its Quality of Service Improvement Plan (the plan) for the postal Universal Service, with a commitment to invest £500 million over the next five years to improve service for customers.
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Canada Post reports $1.57 billion loss before tax for 2025
Canada Post’s financial situation deteriorated significantly in 2025 as labour uncertainty weighed on the business, and decades-old rules and frameworks continued to impede the company’s modernization and its ability to compete.
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ZigZag’s acquisition of Shipup to “move the business beyond returns”
ZigZag, the global post-purchase and returns network, has completed the acquisition of leading post-purchase platform Shipup, expanding the capabilities of the business beyond returns management.
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Helthjem rolls out 1,500 SwipBox parcel lockers in Norway
In collaboration with, among others, Norgesgruppen and Bane NOR, Helthjem is rolling out new lockers across the entire country.
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eBay: making it easier for more Australians to sell online
Australia Post and eBay are making it easier for Australians to sell online, launching a new ‘Print in Store’ capability that allows eBay sellers to print shipping labels at participating Post Offices using a QR code, at no additional cost.
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ZigZag: Delivery and returns can no longer be treated as separate operational functions
Scurri, the next generation delivery management and post-purchase experience platform, has announced a new partnership with global returns technology provider ZigZag.
Read MorePost & Parcel Magazine
Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.