IPC UNEX Results 2001 – Europe’s letter mail maintains a high-quality delivery
International Post Corporation (IPC) members maintained their high-quality delivery performance for international letters last year, despite disruptions to air transport and security alerts following the events of September 11.
During 2001, an average of 92 per cent of European air mail letters reached their final destination within three days of posting. According to quality of service monitoring results just released by IPC’s UNEX system, more Postal operators are now meeting EU targets on mail streams where few, or no direct transport links are available. During 2001, over three-quarters of the 306 country-to-country streams monitored by UNEX were achieving at least 85 per cent
of deliveries within three days, compared with just one-third in 1994 when monitoring began, and one half in 1997.
