Tag: IMRG

Record GBP 4.5 billion spent online in January sales

Online spending in the January sales reached a record high of over GBP 4.5 billion according to new figures from the IMRG Capgemini e-Retail Sales Index An equivalent of GBP 74 was spent online for every person in the UK in January a year-on-year increase of 75 pct.

The IMRG Capgemini e-Retail Sales Index reveals that there is variation in the year-on-year growth of individual sectors. Of the sectors that are broken out, the most popular items for online bargain hunters in January were electrical items and clothing which saw the highest year-on year growth. Perhaps a sign of festive excess was the small 9.8pct growth in the sales of beers, wines and spirits and the high 18pct online spending on Health and Beauty

The Index highlights that January’s high rate of growth is a change in direction from the previously falling trend – year-on-year sales in September was 73pct which fell to 66pct in November and then 49pct in December. The growth in sales volume over the last three months is more than double than the same period last year and is at the highest level since January 2003. While the overall e-Retail market is growing because of more retailers entering the online market, the high growth is still concentrated on the bigger players who are capturing the consumers’ hearts and minds

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What does the future of on-line retailing hold?

A free seminar from the IMRG looks at how companies can increase sales through multi-channel activity

The latest IMRG figures reveal GBP 15.2 billion spent online in Q4 and full year 2007 came in at GBP 46 billion.

This seminar will look at whether this spend is set to continue, what is driving the growth and how companies can increase sales through multi-channel activity and managing customer contact centres more effectively with a case history on Sainsbury’s Online Groceries. Latest industry trends and figures will also be revealed.

These are some of the issues that will be debated by IMRG, eDigitalResearch – one of the leading providers of digital market research, in conjunction with Teleperformance – the world’s largest customer contact centre outsourcer and works with some of the UK’s largest brands, including Sainsbury’s Supermarkets, moneysupermarket.com and JD Williams.

The afternoon will be chaired by Liz Barclay, BBC radio presenter, who will lead a lively debate on the issues facing the online retailing industry.

The seminar is free of charge and places are limited. The seminar takes place on Thursday 6th March, 2008, 1 pm – 5pm at a central London venue. Please book now to avoid disappointment by calling Kellie Cooper on 0121 410 5000 or email [email protected]

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Online accounts for 15pct of all retail spend

According to the Interactive Media In Retail Group (IMRG) and Capgemini co-authored report “e-Retail Sales Index” UK online shopping reached an all time high in the run up to Christmas, with GBP 15.2 spent online in October to December bringing the full year UK e-retail sales to GBP 46.6 billion, up 54pct on the GBP 30.2 billion recorded for 2006.

Within key sectors such as electrical goods, the research indicates that growth in online sales does come at the expense of high street retailers.

December’s e-retail sales were nearly 50pct higher than last year’s, although demand for online shopping tailed off significantly towards the end of 2007 with December’s Index only 0.2pct higher than November’s, reflecting the credit crunch across the UK economy.

The data, collated by IMRG and analysed by Capgemini’s consumer retail team, reveals that peak online shopping occurred in the first week of December where there was a 9pct increase in all online sales. This is later than in previous years, indicating that consumers are making the most of pre Christmas discounting and delaying purchases until the onset of the sales.

The final week of the year only saw a reduction in online sales of 4pct (compared with -22pct in the previous year) suggesting a tendency to go online to spend Christmas money and vouchers and hitting the online sales post Christmas rather than the high street sales.

Following the lead of US traders in 2006, several leading retailers, including Marks & Spencer, Dixons and Comet, ran online sales promotions on Christmas Day itself, attracting significant levels of business while the high street shops were shut. Four million people shopped online on Christmas Day 2007, spending an estimated GBP 84 million, an average of approximately GBP 21 each.

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Online accounts for 15% of all retail spend

A record GBP 15.2 billion was spent online in the 12 week run up to Christmas 2007 according to first set of official industry figures for the UK

According to the Interactive Media In Retail Group (IMRG) and Capgemini co-authored report “e-Retail Sales Index’ UK online shopping reached an all time high in the run up to Christmas, with GBP 15.2 spent online in October to December bringing the full year UK e-retail sales to GBP 46.6 billion, up 54% on the GBP 30.2 billion recorded for 2006.

Within key sectors such as electrical goods, the research indicates that growth in online sales does come at the expense of high street retailers.

Anthoula Madden, Vice President at Capgemini UK’s Consumer Products and Retail Team said, “Online growth has proven robust and sustainable over the past year, increasing its share of UK retail from 10p in the pound to 15p. Whilst we are yet to see high streets sales decline there can be no doubt online is growing its share at the expense of bricks and mortar retailers and we believe that this trend will continue.”

December’s e-retail sales were nearly 50% higher than last year’s, although demand for online shopping tailed off significantly towards the end of 2007 with December’s Index only 0.2% higher than November’s, reflecting the credit crunch across the UK economy.

The data, collated by IMRG and analysed by Capgemini’s consumer retail team, reveals that peak online shopping occurred in the first week of December where there was a 9% increase in all online sales. This is later than in previous years, indicating that consumers are making the most of pre Christmas discounting and delaying purchases until the onset of the sales.

The final week of the year only saw a reduction in online sales of 4% (compared with -22% in the previous year) suggesting a tendency to go online to spend Christmas money and vouchers and hitting the online sales post Christmas rather than the high street sales.

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