Tag: Kenya

Interview to Ms Nyambura Koigi, Kenya Post Office Savings Bank [Postbank]

Interview to Ms Nyambura Koigi, Kenya Post Office Savings Bank [Postbank]

Located in Eastern Africa, the Republic of Kenya borders the Indian Ocean and lays between Tanzania and Somalia and Uganda on the western side and is home to 34 million people. WSBI member Kenya Post Office Savings Bank [Postbank] is active in the extension of access to professional financial services to the population at large. News & Views has asked Ms. Nyambura Koigi, Managing Director of Postbank, to present the activities and ambitions of her institution. As President of the WSBI Africa Regional Group, she also carries a message to other African WSBI Members.

Q: Ms. Koigi, the mission of Postbank is to create a savings culture amongst Kenyans. How does your institution achieve this goal?

A: The vision of Postbank Kenya is to be the “Bank of Choice” while the mission is to provide accessible and sustainable banking and other related financial services through innovative delivery systems to the benefit of customers and other stakeholders.

We endevour to attain this great mission of creating and stimulating a savings culture, through dissemination of information, through financial education and targeted communications. With targeted communication, I mean being present at trade fairs and exhibitions, at district development forums, but also giving presentations in schools and colleges and participating at radio programs.

A concrete example of a savings education initiative is the programme we developed with the fishing communities in the Lake Victoria region. We helped them see the importance of savings. Together we identified their saving needs and recommended to them the most appropriate products for their businesses.

Postbank has been instrumental in working with other strategic partners in the design of posters to give savings education in a simplified way. We also work with university students and youth groups to promote entrepreneurship and small businesses and teach them about savings. For example we have been sponsoring the SIFE Kenya initiative (Students in Free Enterprise) to nurture entrepreneurial skills and encourage savings culture among the youth. Through these initiatives, Postbank is making a difference in the society and community we operate in.

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PostaPay launches money service in US

The Postal Corporation of Kenya (PCK) has officially launched PostaPay, its money transfer service, for Kenyans living overseas.The service will enable Kenyans in the Diaspora to send funds directly to places such as schools when paying tuition for relatives or dependants.

The service is being offered through a partnership with Afripayments LLC, a US based company that is also a co-owner of Nairobi-based Afripayments Kenya Ltd.

A high powered delegation from PostaPay headquarters in Nairobi led by the Postal Corporation of Kenya chairman, Major general (Rtd) Peter Kariuki and the CEO and Postmaster general Mr Fred Odhiambo were on hand for the launch.

Kenya’s ambassador to the United States, Mr Rateng’ Ogego, was the chief guest during the official launching ceremony at a Washington DC hotel.

“The country is hungry for new investments,” Mr Odhiambo said.

Posta has over 200 outlets throughout Kenya and the number of outlets is to increase, he added.

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Kagwe wants PCK to improve on efficiency

Information and Communications minister Mutahi Kagwe has advised Postal Corporation of Kenya(PCK) to improve on service delivery in order to cope with new market challenges.

The minister said money transfer service providers should improve on efficiency and maintain reliable and cost effective services.

Speaking yesterday during the launch of Posta pay services, Information and communication minister Mutahi Kagwe said that if local companies are to make a niche in the competitive market there is need for them to embrace the recent technologies at the market.

Kagwe said that its failure by the players in the sector which has led to the emergence of unscrupulous players at the sector who are giving a bad image of the sector as well as denying government million of shillings in revenue.

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Firms sign courier service contract

G4S Courier Kenya has partnered with DHL Express to provide courier services to upcountry customers.

Company managers say the new service is cheaper and easily available in all the 120 G4S outlets countrywide. G4S, formerly trading as Securicor is one of the leading security firms, while DHL is a leading international courier company.

“The DHL-G4S partnership allows customers to ship documents that weigh up to 250 gms (30 pages) and below for economical flat rates that are zonal based,” said Mr Angello Kiuma, general manager G4S Courier.

Speaking during a visit to their Malindi outlet on Thursday, Kiuma said the product would only be available at G4S upcountry offices.

“Parcels will be packaged as an envelope similar to the Africa Document, but will have a sticker reading DHL-G4S Economy Ship on it,” he said.

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DHL Kenya goes the Smartcard way

Slow industrial growth in Kenya and rapid changes in technology has forced DHL to shift its focus from cargo handling to retail operations. The change has come at a price, though, as DHL has had to introduce new technology to survive in this new business while easing service delivery and winning client loyalty. The SmartCard service will be officially unveiled early next month, according to the company’s management. The SmartCard system was installed in all the company’s offices in the country at a cost of more than Sh3.7 million (USD50,000). Kenya is the second country after India to install the technology, which will be rolled out to all DHL branches worldwide. The SmartCard, the size of a bank ATM (automated teller machine) card, stores the user’s data and transaction history, meaning that the moment it is inserted in the system all the information will be displayed on the computer monitor, making it easy and fast for the teller to serve the client.

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