Tag: Post Office Limited

Building a viable network – Postcomm’s fourth annual report on the network of post offices 2003-2004

Chapter 1 Network overview
1/ Introduction 8
2/ Post Office Ltd finances 8
3/ Post Office Ltd efficiencies 9
4/ Directly Managed Branches 11
5/ Direct Payment Programme &
the Post Office Card Account 12
6/ Opportunities from competition in postal services 19
7/ Innovations from abroad 20
Chapter 2 Banking and new products
1/ Introduction 26
2/ Banking 26
3/ Update on new Financial Products 30
4/ Advertising the network 31
5/ Innovation and other new products 31
Chapter 3 Urban Network
1/ Introduction 40
2/ The Urban Reinvention Programme 40
3/ Support fund for urban deprived Post Offices 47
4/ Other grants and schemes for the urban network 50
5/ Supermarkets and convenience stores 53
6/ Studies by others on the urban network 54
Chapter 4 Rural Network
1/ Introduction 60
2/ Funding the rural network to 2006 60
3/ Other Rural Funding 61
4/ Closures 62
5/ Rural Research 63
6/ Rural Transfer Advisers & Community Action 65
7/ Pilot Projects & alternatives to ‘traditional’
Post Offices 67
8/ Devolved Administrations 69
9/ Future of the rural network 70
Chapter 5 Network Change
1/ Introduction 76
2/ Network change 78
3/ Post Office market 80
4/ Subpostmasters resigning 82
5/ Subpostmaster current and future issues 85
6/ Customer impact 88
7/ Re-opening of Post Office branches 90
8/ The Regional Picture 92
Annex A
Recommendations in last year’s report 95
Annex B
Postcomm’s recommendations on the future
of the rural network 97
Annex C
Statement by the Secretary of State for Trade
and Industry, September 2004 99
P:LibraryPostalPostComm Formal DocumentsPO Network AnnRep 04.pdf

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Postcomm’s perspective on building a viable UK Post Office network

Postcomm believes Post Office Ltd is making good progress in developing the commercial potential of the network – but there is some way to go before this can compensate for continued financial support from the government. New products and services are providing a lifeline for many Post Offices but for others there remains insufficient demand for these services. These are some of the conclusions from Postcomm’s fourth annual report on the Post Office network. The report, to the Secretary of State for Trade and Industry, comes at the end of a year which has seen implementation of the urban reinvention programme and improvements for remaining urban Post Offices to give them a
more secure future, financial support for Post Offices in urban deprived areas, the development of banking facilities and a wide range of new products and services for customers at Post Office branches, growing concern about the future of the Directly Managed Branches and extension of the funding package for the rural network to help sustain rural post office branches and support pilots to inform the government’s longer term plans.

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UK MPs to launch inquiry into future of crown post offices

Post Office executives are to be grilled by MPs overthe future of the 550 high street crown offices, some of which are facing closure, relocation or being taken over. Crown post offices are directly owned by the Post Office, unlike smaller sub-post offices, and lose almost Pounds 70m a year thanks to soaring rents, inefficient use of space and labour-intensive working practices. Options being considered to make the offices more commercially viable are closure, relocation to nearby but lower-cost premises, and franchising out to convenience store groups such as Londis. It would be possible to run a scaled-back post office counter from these stores, the Post Office has said. Ian Fisher, of consumer watchdog Postwatch, said crown office closures could be more controversial than the recent cuts in urban sub-post office numbers.

“Crown offices are the flagship stores within the network, they are prominently-located and heavily-used, so any change would attract a lot of interest.”

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UK Government: Hewitt announces GBP300 million package for rural post offices

Trade and Industry Secretary Patricia Hewitt today announced a new Government support package to help rural post offices. Up to GBP300 million will be made available from 2006 to 2008, extending the current three year financial support package which runs until 2006. The current three year package – worth GBP450million – was intended as a transitional measure, designed to help rural post offices through the changes in the network’s business between 2003 and 2006. The Government has decided to extend the funding to 2008 to allow sufficient time for lessons to be learned from the pilots’ activities testing new ways of delivering services in rural areas.

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The Post Office: Six first-class and £10,000, please

The Post Office has diversified into personal loans. Will it pay off?

FOREIGN currency, travel insurance, tickets to Disneyland, car tax, television licences, mobile-phone top-ups–not forgetting the stamps–are some of the products that the Post Office will sell you these days. A new one has now joined them: personal loans, with motor insurance and a credit card to come.

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