Tag: Republic of Ireland

Sixteen Postal Operators Sign REIMS III Terminal Dues Agreement

Posted by | Apr 1, 2008 | |

After two years of negotiations European postal operators have reached a new agreement on terminal dues payments replacing the REIMS II Agreement in force since 1997.

The REIMS III Agreement took effect on 1 January 2008 with sixteen European postal operators committing to it. REIMS stands for Remuneration for the Exchange of International Mails. The sixteen posts that are now part of REIMS III are from the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Norway, Sweden and Switzerland.

Additional posts are expected to sign the agreement, which will remain open for signature for all present and former parties of the REIMS II Agreement and the REIMS East Agreement that participated in its negotiation.

REIMS III continues with quality of service standards much more ambitious than the targets under the EU Postal Directive. The individualized penalties in REIMS III for not reaching the J+1 standard and a target of 93 percent will continue to produce quality of service benefits. Transitional rules have been outlined that will continue to raise targets for those parties that have not yet reached 93% J+1.

A second benefit in the REIMS III agreement is that ensures that terminal dues as stipulated in the EU Postal Directive are cost-based, and are based on regulated domestic tariffs in the delivering country.

The parties to REIMS III have the firm commitment to continue to offer Third Party Access in line with the EU Commission’s 2003 Exemption Decision.

With the REIMS East transitional arrangement and the REIMS and REIMS East IDM Agreements incorporated into the REIMS III Agreement, it is expected that more REIMS East parties will sign the REIMS III Agreement during 2008.

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FedEx Excels As a Great Place to Work in Ireland

Posted by | Mar 31, 2008 | |

FedEx Express was recognised as a great place to work in this year’s prestigious “Best Companies to Work For in Ireland” listing. This placing was achieved following a detailed assessment of FedEx Express by the Great Places to Work® Institute Ireland, who run the annual listing, and is the third time FedEx Express has been included in the top 50.

The top 50 listing was announced by Míchael Martin, T.D., minister for Enterprise, Trade and Employment, at a recent event attended by 600 guests in Dublin. In congratulating the honored companies, Martin said “Ireland faces increasing challenges to maintain competitiveness, and I welcome the efforts made by Ireland’s ‘Best Companies to Work For’ in enhancing the quality of Irish workplaces, and in doing so helping us to achieve both our economic and social goals. Your success in this competition highlights your organisation as an employer of choice.”

The Best Companies study sets out to identify and recognise the finest employers, and therefore the most satisfied workforces in Ireland and throughout the European Union. This study is the largest annual labour force survey undertaken in Ireland. This year more than 100 Irish companies were surveyed, with a total workforce of more than 90,000. The study is conducted by The Great Place to Work® Institute, an independent organisation specialising in the study and improvement of work life.

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An Post achieves sustained improvement in quality

Posted by | Mar 28, 2008 | |

An Post’s next-day delivery service improved by five per cent in 2007 (to 77 pct) over the previous year, according to quality monitor figures announced by ComReg today (March 27, 2008).

Most significant is the seven per cent improvement (to 73 pct) achieved in the busy October to December period, over the same quarter in 2006 (66 pct). This quarter includes the pre-Christmas and year-end rush during which An Post’s recorded a processing peak of almost eight million items in one 24 hour period across its four automated mails hubs.

An Post Chief Executive, Donal Connell says that quality improvement is the company’s primary focus for 2008:

International quality monitors also show steady and sustained improvement in An Post’s delivery of international letters and parcels over the past 18 months. Incoming parcel traffic directly generated by on-line and home shopping activity is growing by approximately 14 per cent year on year.

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ComReg reports on An Post quality of service performance for 2007

Posted by | Mar 28, 2008 | |

The Commission for Communications Regulation (ComReg), the National
Regulatory Authority (NRA) for the postal industry in Ireland, today published
the results of the 2007 annual report on the Quality of Service performance of An
Post.
The report for the calendar year of 2007 shows that:
• Overall 77% of single piece priority mail – i.e. standard correspondence – was
delivered within one working day throughout the State. This represents an
improvement of five percentage points in service quality performance over the
annual result in 2006. However, 77% next day delivery compares with a target
of 94% set by ComReg.
• 77% of mail posted in Dublin for nationwide delivery is reported as delivered
the next working day, an improvement of 7 percentage points over the annual
result for 2006, while 77% of mail posted outside Dublin for delivery
throughout the State is delivered within one working day of posting, an
improvement of 2 points over the annual result for 2006. These results indicate
that the level of performance improvement in Dublin in 2007 has not been
replicated in the provinces.
• Mail posted outside of Dublin for next day delivery in Dublin was the lowest
performing regional flow of mail, recording a 75% success rate.
• Traditionally mail posted locally for delivery within the county of posting has
outperformed the national figure. However in 2007 this mail flow performed
poorly and the results indicate no real difference in the performance of local
and long distance domestic mail. For example mail posted in Dublin for
delivery within the county recorded a 78% success rate while in the provincial
counties mail posted for delivery within the county recorded a success rate of
just 79%.
• 97% of all mail was delivered within 3 working days, a performance which
continues to fall short of the 99.5% target set by ComReg

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DHL expands its EXPRESS4YOU service with re:charge cartridges partnership

Posted by | Mar 20, 2008 | |

DHL Express has expanded its DHL EXPRESS4YOU service nationwide, by partnering with re:charge cartridges, the largest suppliers of refilled/recharged printer cartridges in Ireland. The expansion the DHL EXPRESS4YOU service, which is part of the DHL SERVICEPOINT concept, provides customers with access to DHL’s domestic and international services through any of re:charge cartridges 33 branches nationwide.

The DHL EXPRESS4YOU service was launched last year in Ireland with DHL offering companies and members of the public a simple, secure and cost-efficient way to send their documents or parcels worldwide. This new partnership has enabled DHL to respond to the growing demand for a more local DHL EXPRESS4YOU service.

Noel Byrne, Sales & Marketing Director, DHL Express said ‘DHL has positioned itself as a forerunner in offering this convenient, easy-to-use, cost-effective express delivery solution. This partnership enables DHL to draw upon re:charge cartridges local network and nationwide footprint, to provide convenience to our customers.’

Mark Greene, Marketing Director of re:charge cartridges spoke at the launch: ‘Partnering with DHL Express is a natural extension to our commitment to both businesses and the public. Customers can now not only re:charge their ink cartridges, pick up stationery and get advice on printing but they can now have access to a reliable and cost-efficient local and international delivery service through our network of 33 branches.’

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