Tag: Retail Networks

Extension of working hours at Post Offices till 10:00pm

Chairman of Egypt Post Eng. Alaa Fahmy said that the decision has been taken for satisfying more than 15 million postal customers in particular & all citizens in general, in addition to serving more than 3 million pensioners all over the Republic.

He added that the extension of working hours realizes several aims first of all is satisfying our customers & achieving the highest benefit of employees’ capacities. This decision will avail customers doing more dealings till 10:00 pm whether postal, financial, social or governmental services. He also pointed out that working at the afternoon period will alleviate the pressure of the morning period.

On the other hand, Eng. Alaa Fahmy clarified that this decision coincides with developing Egypt Post services, introducing new services as 3G. mobile network and Giro Nil, moreover, it is expected to increase the customers dealing with Egypt Post.

It is worth mentioning that these 206 Post Offices opening in the afternoon period are chosen from 3600 Post Offices and distributed to 6 regions including Upper Egypt (31 Post Offices), Mid Egypt (41 Post Offices), Greater Cairo (71 Post Offices), West Delta (15 Post Offices), East Delta (21Post Offices) & Mid Delta (27 Post Offices).

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WSBI supports Philippine Postal Savings Bank to execute fair value remittances services for migrants

At the regional group meeting of the Asian members of the World Savings Banks Institute (WSBI), celebrated today 16 March in Manila, savings banks from 17 Asian countries confirmed their commitment to closely cooperate and paid particular attention to the impact of migration, as a key driver of local economic development and business growth.

Mr. José Antonio Olavarrieta, President of WSBI declared: “Migrants represent a particular “niche” of clients with particular needs for financial products and services, both in the home and in the host country. The required services are different, especially in the host countries due to the different background, culture and nationality of these migrants. Savings banks are ideally positioned to serve these particular client segments, thanks to their close relationship with their customers and their ability to propose low-value and low-volume products in a profitable way.”

Mr. Rolando L. Macasaet, President and Chief Executive Officer at Philippine Postal Savings Bank and Mr. José Antonio Olavarrieta, WSBI President, signed a memorandum of understanding in order to assist the Philippine Postal Savings Bank in the identification of key remittance corridors. “Thanks to this Memorandum, we will be able to set up the necessary contacts and frameworks with other WSBI members to execute fair value remittance services”, declared Mr. Rolando Macasaet.
This memorandum of understanding is part of WSBI’s three pillar strategy in remittances. These pillars are:

Contributing to the definition of policy by public authorities and international organisations,
Mobilising WSBI members to participate in the provision of solutions in the remittances market
Supporting the provision of end-to-end certainty and quality.

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Modernization of the postal centers

Chairman of Egypt Post Eng. Alaa Fahmy said that 920 post offices have been modernized beside 87 others established.

He added in a press conference; currently, we are modernizing the main traffic centers of Ramses, Alexandria, Tanta & Cairo International exchange center at Cairo airport, also the number of computerized outlets will reach 1000 outlets the forthcoming month.

Moreover, the post has started an ambitious plan to improve services, employee salaries, productivity & establishing mechanisms to render these services at their highest levels in the aspects of post, savings, society & business services such as e-signature service to transform post from being merely a service utility to an economic business one.

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