DHL launches new web-based real-time shipment tracking
DHL has further enhanced its customer service standards with the launch of DHL ProView.
Read MoreDHL has further enhanced its customer service standards with the launch of DHL ProView.
Read MoreRoyal Mail is looking for a services contractor to deliver a human resources IT platform based on SAP enterprise resource planning.
Read MoreThe automatic parcel sorting and dispatch allows the hub to process up to 60,000 items per hour.
Read MoreAt GLS, seamless parcel tracking has been a matter of course for years. At each interface, i.e. every time a parcel reaches or leaves a depot or vehicle, the individual parcel number is recorded with a scanning device. These status reports are transmitted to the GLS IT system, where they are made available to customers – via the Internet or telephone. Up until now, however, delivery information was transmitted to the system in the evenings when the driver returned to the depot. This has now changed. As of September, parcel tracking at GLS is now possible in real-time.
Delivery data is transferred directly “on tour” from the delivery vehicle. When the parcel is handed over to the recipient, the GLS driver utilises a handheld scanner to record both the parcel number and the consignee’s signature.
GLS thoroughly – and successfully – tested the mobile data transfer service at one of its subsidiaries. Based on these results, it is now implemented comprehensively throughout the entire group.
Read MoreMicrosoft’s Windows Mobile platform has received a boost with the announcement the Royal Mail is rolling out a customised version of ALK’s CoPilot Live Professional satnav onto 25,000 of its GPS-enabled Intermec CN3 handsets.
The software will enable Royal Mail drivers to take the most efficient route to their destination and also enable customers to see the position of their tracked products in near real-time. This feature will be available to Special Delivery and Recorded Signed For items.
The 25,000 Windows Mobile devices are GPS enabled Intermec CN3 handsets and CoPilot Live Professional will be fully integrated with its on-board job despatch, management and proof of delivery application, Delivery Connect, from Blackbay.
The Delivery Connect system has a button which launches CoPilot, which is then automatically populated with the address details of the destination. On arrival at the destination, the navigation system reverts back to the Delivery Connect for signature capture and proof of delivery.

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