Tag: Worldwide

Estonia becomes part of Pan Nordic Logistics post alliance

Posted by | Jan 26, 2006 | |

Pan Nordic Logistics AB (PNL), owned by Post Denmark and Norway Post, has on 26th January signed an agreement with Estonian Post. It is a bilateral co-operation between the two companies which results in a comprehensive network reaching all households and companies in Estonia and the Nordic region.

Estonia is an expansive market with imports and exports of parcels and pallets from the entire Nordic region and especially from Sweden. The co-operation gives both companies the possibilities of developing in this potential market, as well as securing an extensive and economical service to the customers in Estonia and the Nordic region.

– Estonia Post is a well-reputed company with a comprehensive infrastructure and IT solutions which fully meet our requirements in respect of track and trace. The agreement enables us to offer our customers even better services to and from Estonia, says Benny Rhe Hansen, CEO.

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FedEx expands in North Africa

Posted by | Jan 20, 2006 | |

The global express service provider FedEx has completed his efforts to expand in North Africa and the Middle East. In Libya and Algeria, FedEx services will be offered via a network of global service participants. (GSP).

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DHL names EVP for Customer Experience Initiative

Posted by | Jan 16, 2006 | |

DHL today announced the appointment of Hans Hickler, the company’s Executive Vice President of Business Strategy and Implementation, to lead DHL’s new Customer Experience Initiative, which is focused on ensuring a superior customer experience across all touch points. Hickler will lead a dedicated executive team within the areas of customer care and contact and e-commerce services to evaluate and drive improvement to each customer touch point and all processes that impact the DHL customer experience. “The DHL Customer Experience team is dedicated to assuring that our company is positioned to deliver the best possible customer experience for every DHL customer,” said Hickler. “We will go above and beyond to make sure that DHL employees, from managers to couriers to call center reps, are delivering on the promise of a superior customer experience in every interaction they have.”

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On Target

Posted by | Jan 12, 2006 | |

Target Express achieved a record consignment volume in the lead-up to Christmas by delivering 282,146 consignments in the week ending December 16.
It broke its existing record for weekly consignment volumes by 16,468 consignment

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ANC sees its busiest time

Posted by | Jan 12, 2006 | |

ANC Express says it has experienced its busiest ever 24-hour period, peaking on the night of December 19.
More than 194,000 parcels went through its two main sorting centres. The Newcastle under-Lyme hub processed 138,000 parcels and Marston Gate, Bedfordshire processed the rest.

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