UK independent parcel carrier Yodel has announced that John Hughes has joined its board as executive chairman. He will work with chief executive officer Andrew Peeler and the rest of the Yodel executive team to develop the business in a profitable way.
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Parcel carrier Yodel has launched Inflight, a feature that allows customer to change delivery options via the Yodel app up to one hour before delivery is due.
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Yodel has appointed industry expert, Carl Moore, as its new network operations director. Carl will be responsible for overseeing Yodel’s nationwide network of customer delivery depots and will report into Yodel’s chief operating officer, Adrian Harris.
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CollectPlus, Yodel’s store-based delivery and returns service, is processing and delivering around 5,000 parcels back to House of Fraser customers free of charge, following the announcement that refunds from the retailer or administrator are unlikely to be forthcoming.
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Yodel is developing and testing its new tracking site in preparation for the launch of its “Inflight” product later this year.
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