The transformation of PHLPost
Three years ago Philippine Postal Corporation (PHLPost) began making dramatic changes to its structure and operations which has led to better pay and work environment for its employees and a stronger image for the Post. In June 2014 its vast efforts were recognized when it won the People Management category at the World Mail Awards. Maria Josefina M. Dela Cruz, Postmaster General & CEO, tells Post & Parcel the story of how and why PHL Post was completely re-engineered.
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