Swiss Post improves parcel delivery quality

Swiss Post said it further improved its parcel delivery quality last year but mail quality dropped due to the operational start of a new sorting hub.

The proportion of PostPac priority parcels reaching their recipient on the next working day rose by 0.3 percentage points from 2006 to 97.6%, the Swiss postal operator said. Delivery quality for PostPac Economy, with delivery on the second working day after posting, was stable at 97.5 pct.

Delivery of A-Post (first class) mail dropped back from 98 pct to 97.1 pct while B-Post (second class) fell to 96.7 pct from 98.3 pct. Swiss Post said that the operational start of the new mail sorting hub at Zurich-Mülligen had impacted negatively on quality but it stressed that its mail delivery quality remained at a high international standard.

Swiss Post said it further improved its parcel delivery quality last year but mail quality dropped due to the operational start of a new sorting hub.

The proportion of PostPac priority parcels reaching their recipient on the next working day rose by 0.3 percentage points from 2006 to 97.6%, the Swiss postal operator said. Delivery quality for PostPac Economy, with delivery on the second working day after posting, was stable at 97.5 pct.

Delivery of A-Post (first class) mail dropped back from 98 pct to 97.1 pct while B-Post (second class) fell to 96.7 pct from 98.3 pct. Swiss Post said that the operational start of the new mail sorting hub at Zurich-Mülligen had impacted negatively on quality but it stressed that its mail delivery quality remained at a high international standard.

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