Hermes secures 8-year Next deal

Hermes has secured a new 8-year contract with Next in the biggest ever home delivery deal within the UK. Under the new agreement, Hermes will continue to handle the delivery requirements for Next Directory which has turnover of over £800m and over 2.2m active customers. It will also launch a range of service enhancements to ensure the retailer remains at the forefront of the home delivery market.

Hermes secured the exclusive contract following a review of the UK home delivery market. Hermes and Next have been working in partnership since 1988 to provide a home delivery solution that not only offers value for money but continues to lead the way in their next-day delivery offer.

Consignments are collected on a daily basis from Next’s distribution centres and dispatched overnight to Hermes regional depot network. From there, orders will be distributed to more than 7,500 lifestyle couriers for delivery to households across the UK.

Carole Woodhead, CEO of Hermes in the UK, said: “By extending this contract until 2018, Next have shown the high level of faith they have in Hermes and our ability to continue to provide them with a market leading service which provides excellent value for money. We will be working together with Next to launch a new suite of services over the next 12 months that will ensure that Next remains the standard bearer in the UK home delivery market – a position they have held since the launch of the Next Directory in 1988.”