Wiggle in tandem with Doddle
Customers of the cycling and tri-sports retailer Wiggle can now pick up their purchases – including bikes – and return items at Doddle’s parcel stores. Doddle, which is jointly owned by Network Rail and Lloyd Dorfman, currently has 35 parcel stores across the UK. The company’s “click and commute” model means that its stores are based in and around train stations and commuter hubs.
Prior to the tie-up with Doddle, Wiggle’s click and collect service for bicycles was only available at its workshops in St Albans, Milton Keynes and Cambridge Retail Park.
Doddle’s parcel store feature changing room facilities, which should prove useful for Wiggle customers who will be able to pick up and trying on their cycling gear and return it if unsuitable.
The Wiggle website already includes an option for the Doddle service. Customers pay £6.00 to collect a bike from a Doddle store and £1.99 for all other items. Wiggle advises that it will take three days for a customer’s parcel to be delivered to the store.
Under the deal, returning clothing and accessories at a Doddle store will be a free service for Wiggle customers. However, the website advises that Doddle will not able to return bikes. Click here to view the page on the Wiggle website that deals with bike returns.