Happy Returns secures $5m funding and signs up more retailers
US-based Happy Returns has announced that it secured an additional $4m in funding, as well as signing up more retailers to participate in its “in person return service”. Happy Returns is building up a network of “Return Bar” facilities located in shopping centres where online shoppers can return unwanted purchases and receive an immediate refund.
In a statement issued today (13 September), Happy Returns said the latest funding round was led by Upfront Ventures.
Upfront Partner Greg Bettinelli will be joining the Happy Returns Board of Directors, as will Brian Spaly, the former co-founder of online retailers Bonobos and Trunk Club, who participated in Happy Returns Seed and Series A financings.
Happy Returns also used today’s statement to unveil five additional retailer partnerships including: Chubbies, City Chic, Jaanuu, Paul Evans, and Yosi Samra. These retailers join Happy Returns’ existing partners including Everlane, Carbon 38, Eloquii, Shoes of Prey and Tradesy to offer their customers the option to return purchases in person at Happy Returns Return Bar locations.
Kyle Hency, co-founder of new retail partner Chubbies, said: “At Chubbies, we want every part of the shopping experience to be easy for our customers, including returns, which are notoriously hard to do well. By partnering with Happy Returns, we can offer a simple, easy, and fast in-person return option that requires much less work for our customers. No DIY craft projects. No trips to the post office. Customers just drop off the returned items at a Return Bar location in their neighbourhood.”
Meanwhile, Happy Returns also announced that has extended its network and it is now accepting returns at 40 Return Bar locations in 14 major metro areas in the US, up from three locations in two metro areas last holiday season.
