UK Post Office: getting goods out to customers quickly will play a key part in the nation’s recovery

Drop & Go, the UK Post Office’s fast track service for businesses and online sellers sending parcels, has seen a 30% increase in use since Mid-March as small businesses seek new ways to continue trading during lockdown.

New customers signing up to use the service is 3.5 times higher than the same period last year. The increased sign-ups come as the Post Office has launched a feature that allows users to sign up for the service online and use their account instantly. Previously, customers had to validate their account by presenting their ID at a branch. Mobile registration for Drop & Go has now been enabled too.

Mark Siviter, Managing Director of Mails and Retail at the Post Office, said: “For small businesses, particularly new ones, being able to get goods out to customers quickly will play a key part in the nation’s recovery from coronavirus. We are here to support the UK’s entrepreneurs. Our Drop & Go service enables them to send their parcels quickly whilst at the same time minimising time spent in our branches and helping us ensure safe social distancing.”

Millions of parcels are processed by the Post Office every week and around 75% of all market place seller items come through the Post Office’s 11,500 branches. The Post Office will be launching an in-branch and digital advertising campaign in June to promote its Drop & Go service.