DHL targets Canadian SMEs through retail partnership
DHL Express Canada launched a partnership with Grand & Toy, Canada’s biggest supplier of office products and complete business solutions, to offer courier services to small- and medium enterprises and thus helping them streamline their daily operations.
The new partnership is part of DHL’s strategy to expand its presence in the Canadian market by opening street level retail stores through which to serve new and existing customers. The agreement also includes the launch of new design and print centres to assist small businesses with their graphic design and printing needs.
The Design & Print Centres allow business owners to print everything from business cards to promotional materials. They can select a design from a menu of options, or add an existing logo, image or word mark to their materials. All orders will be professionally printed, and can be delivered to any location within seven business days.
DHL customers who miss their scheduled pick-up times during business hours can now drop off packages at any Grand & Toy store as some locations remain open after 5 p.m. They can also profit from DHL’s overnight, ground and international delivery services while Grand & Toy account holders are given preferred rates.
The new courier, design and print services are accessible to both account and walk-in customers through any Grand & Toy store. Trained in-store associates are on hand to guide small business customers with the new services, allowing them to deal with their time sensitive shipping, marketing and other office needs from one convenient location.
