Norway Post teams up with Syslore

Syslore has signed a contract with Norway Post to deliver an address recognition system for mail sorting systems. By using Syslore’s mCorrection address matching and recognition system Norway Post will increase the automation level of its mail sorting process and improve the level and quality of the address and recipient recognition.

mCorrection software significantly streamlines the optical character recognition (OCR) based automated mail sorting process and decreases the proportion of manual work and the amount of mail delivered to incorrect addresses. mCorrection builds on artificial intelligence and fuzzy search algorithms, which are used to match and correct incomplete, inaccurate and incorrect address, name and recipient information more efficiently and accurately than ever before. In addition to increasing the read rates, mCorrection is designed to maximise the sorting depth. Recognition to the deepest delivery point level allows more mail to be sorted to the exact door-to-door sequence.

All of Norway’s postal traffic will run through the system and the system will be used in all of Norway Post’s sorting centres. A new South-Eastern Norway sorting centre for letters opens at Robsrud outside Oslo in 2010. mCorrection system will operate as a centralised system, which will be integrated to both the old and new sorting centres’ address recognition systems. The project will start this year and it is estimated that it will continue up to year 2011.

Syslore’s Quality Tool software is also part of the delivery. Quality Tool is a web based monitoring, measuring and comparison tool for postal address recognition. The tool enables postal operators to monitor and compare address recognition performance and to analyze bottlenecks, development areas and quality problems in their recognition process.

Norway Post comments: “Our goal is to further automate our mail sorting process and to minimize the amount of letters which must be video coded. Norway Post is happy to choose Syslore for this multiyear project. We look forward to a successful co-operation with Syslore. This contract is significant for Syslore”, says Syslore CEO, Henri Tykkä. “We are really happy to be able to start long-term collaboration with Norway Post. In the present financial situation, companies only invest in software and systems that return real value added and cost savings. In addition to the general financial situation, the postal field is facing big challenges as letter volumes decrease, electronic communication methods become more widespread and the competition in the postal business tightens up. Thus, this contract manifests the significant cost savings that our software will bring about and the added value created by the innovative solutions that we have developed. We have developed solutions for postal services for several years and now we can also leverage on this experience in our co-operation with Norway Post.”