USPS Ranks Number One in Consumer Trust Survey
For the second year in a row, the US Postal Service came out on top in a survey of which government agencies consumers trust most with their personal information. Sixty government agencies were examined in the survey. Not surprisingly, personal interaction with mail carriers was a major reason for the high ranking. “When we spoke with some of the survey respondents, they indicated that the reason for having the most confidence in the Postal Service was based on their personal relationship with their mail carrier,” said Dr. Larry Ponemon, director of the Ponemon Institute. “They associate the Postal Service with the friendly person who delivers their catalogs, birthday cards and holds their mail when they go on vacation. They told us that they trust their mail carrier and in turn the Postal Service.”
Read More
