Tag: Business Services

La Poste acquires Experian document management activities

Posted by | Oct 17, 2008 | |

Docapost, La Poste’s holding company specialised in document services and solutions, has taken over the outsourced customer process activities from the French subsidiary of Experian, the global provider of value-added information solutions to organizations and consumers.

With the new integrated subsidiary called Extelia, La Poste is strengthening its position on the market of document management in line with its ambitious development strategy. This acquisition is aimed at boosting structural growth of the company enabling Docapost to double its size.

The deal, which needs to be approved by French competition authorities, enables Docapost to complete its service range in areas including electronic exchange as well as handling of inbound and outbound documents.

As operational and industrial holding company composed of 10 subsidiaries of La Poste Group specialised in document management, Docapost comprises 2600 employees working in more than 300 locations in France. The company is also represented in numerous other countries such as USA, Spain and Italy.

Established in France since 1996, Experian currently employs 1600 people in France and generates about 50 pct of its revenues in insurance and banking sectors.

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USPS on Hispanic Business Diversity Elite 60 list

Posted by | Oct 10, 2008 | |

Hispanic Business magazine has again named the U.S. Postal Service to its annual “Diversity Elite 60” list of best companies for Hispanics, the only federal agency included in the magazine’s 2008 list. The rankings are determined by more than 30 variables that measure companies’ commitment to Hispanic hiring, promotion, marketing, philanthropy and supplier diversity.
In addition, the Postal Service was listed in the magazine’s list of the country’s “top 10 companies for workforce diversity.” This ranking measures and compares the percentages of minorities (Hispanics, African Americans, Asians, Native Americans, and women) in the workforce, and gives increased weight to higher-level positions such as managers and officers.

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US Postal Service in review

Posted by | Oct 9, 2008 | |

The US Postal Service (USPS) issued an RFP on October 2 for a contractor to provide strategic messaging services to the media, the general public, and postal employees. The deadline for proposals is November 5.

One important aspect will be crisis communications, noted USPS senior PR specialist Joanne Veto.

“The solicitation would be in keeping with that: To have an agency standing by or on call in case of an emergency to assist where needed or [provide] expertise beyond what we have internally,” Veto said, via e-mail.

For crisis communications, work might include training spokespeople; identifying experts and credible third parties to support USPS messaging; and facilitating interaction with the Department of Homeland Security and other government agencies.

More generally, work by the selected firm could include tasks like providing advice on communicating corporate policy and positions, as well as assisting with business, employee, and community, and media relations.

In addition, the firm might assist the USPS in its efforts to expand its licensing program, which aims to boost employee awareness and overall “excitement and momentum” for the program, according to the “statement of work” issued in connection with the RFP.

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FedEx Office cuts 650 workers

Posted by | Oct 1, 2008 | |

FedEx Office is cutting 650 jobs worldwide, as the company plans to shut FedEx Kinko’s stores in the USA, Australia, the Netherlands and Mexico. Australia has arguably been the hardest hit, with approximately 200 jobs set to go in the US, and 250 Australian jobs making up the 450 jobs likely to be cut outside the US. Likewise, 17 stores in total will be closed outside the US, 11 of these in Australia.

A formal date for these closures is yet to be set, though the company says it is aiming to have them all done by May 31st, the end of the US financial year.

The company rejected the notion that the decision was made in light of this week’s stock market plunge which has signaled a global economic downturn.

Robertson claims the company didn’t take the decision lightly, and canvassed a variety of options before settling on a pull-out.

With roughly 250 employees on its books in Australia, the company says it is hoping to find positions for some of them in other areas of the FedEx corporation.

It’s likely that most of the closures will be staggered over the coming months, as the company assesses the matter on a store-by-store basis.

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FedEx Office expands presence in the Middle East

Posted by | Sep 23, 2008 | |

FedEx Office, an operating company of FedEx Corp. and Al-Kharafi Group announced the official opening of the first FedEx Kinko’s location in Beirut. The new center is located in the Sassine Square-Achrafieh business district and will help meet the growing demands of local small and medium businesses (SMBs) and mobile or traveling professionals.

As the only industry brand that offers 24/7 business solutions, the new FedEx Kinko’s location provides a one-stop shop for document solutions and business services, including copying, digital printing, professional finishing, large format printing, signs and graphics creation, Internet access, and computer rentals. In addition, the center offers access to FedEx Express international shipping services and is open 24 hours, seven days a week.

The first FedEx Kinko’s Middle East location opened in 1998 in Dubai. Earlier this year, FedEx Office and Al-Kharafi Group opened a center in Dubai in January and another in Kuwait City in June. With the addition of the Beirut center, there are now nine FedEx Kinko’s locations in the region, including four centers in United Arab Emirates (UAE) and four in Kuwait.

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