Tag: Canada Post

Canadians who click online for bargains suffer long delivery delays

Shoppers seeking more variety and lower prices from online retailers in the U.S. are finding it’s taking weeks for packages to be delivered to Canadian addresses.

Toronto-based writer Stephanie Pearl-McPhee said she ordered yarn from a U.S. retailer in late September, and it took nearly three weeks before it was delivered. A package of yarn shipped from the United States typically arrives in Canada within four or five working days, McPhee said.

The Canada Border Services Agency said it has recorded an uptick in mail.

“The number of online purchases arriving by mail has recently surged, in part due to the strong Canadian dollar and the commencement of the holiday season — the busiest time of the year for postal services,” Chris Williams, a CBSA spokesman, said in an e-mail.

Williams said that despite challenging circumstances, the CBSA is releasing the majority of incoming mail into the Canada Post system for delivery.

Yvonne Yoerger, a spokeswoman for the U.S. Postal Service, said service standards and delivery times remain the same on the U.S. side. But, she said, she’s personally heard of some delays at the border.

Over the past few years, changing border security regulations along with increased volume have caused some border delays, said United Parcel Service spokeswoman Cristina Falcone. She said the rise of the loonie against the U.S. dollar over the past month may be affecting shipping times.

Read More

IPC leads environmental sustainability initiative

The International Post Corporation (IPC) announced today at its bi-annual Board meeting in New York City, its plans to develop a three-tier program to address environmental sustainability among its member posts. The program will focus on developing common sector-wide definitions and measurement systems; conducting stakeholder research and communicating sector-wide advances in environmental sustainability throughout the postal industry.

“Climate change is no longer an issue of debate,” said Jean-Paul Bailly, chairman and CEO of Groupe La Poste in France and chairman of the IPC Board. “Two prominent areas for concern to postal operators and our industry stakeholders are the operation of extensive road and air transport networks and issues related to direct mail, a strategically critical business for posts.”

Mr. Bailly added, “Because of the sector-wide urgency of the issue, the IPC Board will devote its annual conference this May to develop a common environmental sustainability initiative and map the way forward for the postal industry.” The conference, Leadership through Sustainable Development: Postal Industry Challenges and Opportunities will take place on 29 and 30 May, 2008 in La Chapelle en Serval, France. CEOs representing 24 member postal organizations and several selected CEOs from both inside and outside the industry are expected to attend.

Last month, IPC conducted a members’ forum on the subject of environmental sustainability, where it was decided that IPC should take a leadership role in providing the platforms for members to come together to define the way forward for the sector.

IPC has been a leader in providing postal delivery measurement systems for nearly 20 years, we are the natural partner for the postal industry and it makes sense that we are the organization to develop a common system for environmental measurement and research among the posts,” said Herbert-Michael Zapf, CEO and president, IPC.

Read More

Canada Post Introduces Online Direct Marketing Service

As Canadian small and medium-sized businesses strive to attract customers and adapt to the increasingly technology-based marketplace, Canada Post introduces Direct Marketing Online (www.directmarketingonline.ca). The latest addition to the company’s growing suite of solutions for business, Direct Marketing Online breaks new ground in the Canadian marketing and e-commerce industries by giving SMEs efficient and affordable online access to marketing tools once reserved for big-budget enterprises.

For the over one million businesses with fewer than 500 employees in Canada, attracting customers and standing out from the competition are essential elements for success. For smaller businesses, this is particularly important in the start-up stage, when resources and budgets are limited. An additional challenge for these organizations involves adapting to technological advancements in the marketplace, which can offer important opportunities to increase performance and output, albeit it a cost. However, recent studies indicate that SMEs are increasingly adopting Web-centric attitudes, particularly when it comes to self-serve online applications.

What’s more, Canada Post is introducing Direct Marketing Online at a time when Canadian small businesses are reporting improved performance and confidence over previous years, making it the perfect opportunity for owners to invest in marketing and technology. According to the most recent Canadian Federation of Independent Business Quarterly Business Barometer, released in September 2007, close to 44 pct of Canadian small business owners surveyed reported that their firms were doing “much better” or “somewhat better” than one year ago.

Read More

Canada Post to spend $1.7B on modernization

Canada Post is planning to spend $1.7 billion to modernize its antiquated equipment as it anticipates riding a global wave of deregulation that has already struck many developed countries, particularly in Europe.

The expenditures to be carried out over five years would allow the Crown corporation to eliminate the “decrepit” equipment jokingly referred to as computorsaurs.

“The whole way in which we handle the mail is antiquated,” Canada Post CEO Moya Greene said in an interview Monday.

“We have equipment that most postal administrations haven’t used in 20 years.”

The new equipment, which has yet to be ordered, would help the mail carrier to adjust to the large number of employees who are expected to retire over the coming years, while honouring all its promises about job security.

It would also permit the replacement of some 7,000 trucks with more environmentally friendly vehicles.

Modernizing is a requirement for Canada Post as it positions itself for the market reality of new and greater competition, Greene said following a speech to the Canadian Club of Montreal.

Although she’s not asking the government to deregulate postal service in Canada, Greene said global trends suggest markets are becoming more liberalized with varying degrees of success.

Government officials couldn’t be reached for comment. But earlier this year, they denied any plans to privatize postal services.

Read More

Canada Post chooses mental health as its corporate cause of choice in response to growing impact on Canadians and Canadian Business

Canada Post announced today during Mental Illness Awareness Week (MIAW) that it will champion mental health in the workplace in response to the growing personal and public cost to Canada from the issue. In adopting mental health as the company’s cause-of-choice, Canada Post will work to raise awareness of the issue and urge businesses and government to do more to tackle it.

It is estimated that 20 per cent of Canadians will suffer from a mental illness at some time in their lives. The remaining 80 per cent will be affected by the mental illness of a family member, friend or colleague. (Source: Health Canada)

“We saw a real need to lead the way in bringing the issue of mental illness out into the open. Although mental illness affects all of us, you’ll have trouble getting people to talk about it and despite the substantial cost to their business, even companies are reluctant to tackle the issue,” said Moya Greene, President and CEO, Canada Post. “Mental illness and mental health have been neglected in Canada for far too long. It is time mental well-being is positioned prominently within both health and social policies. This company, and its employees are bold enough to bring this issue out of the darkness, from behind closed doors and into the public light where it can best be served.”

The growing phenomenon of workplace depression could cost the Canadian economy some $30-billion a year, not including treatment and healthcare costs, with $8 to $10-billion of that being due to absenteeism. Statistics show that approximately half-a-million Canadians are absent from work each week due to mental health problems. More than 35 per cent of work absences in Canada are caused by mental illness. Additionally, 30 to 40 per cent of disability claims are for mental illness and, by 2010, depression is forecast to become second only to cardiovascular disease as the leading cause of disability in the world. (Source: Mental Health Foundation and World Health Organization)

Read More

Advertisement

Advertisement

Advertisement

P&P Poll

Loading

How ready do you feel for the de minimis changes coming in July?

Thank you for voting
You have already voted on this poll!
Please select an option!




Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

Pin It on Pinterest