Tag: DHL Global Forwarding

DHL Global Forwarding Japan launches “Web-booking”

DHL Global Forwarding Japan K.K. – the air and ocean freight forwarding arm in Japan of DHL– has launched “Web-booking,” an online booking service for consolidated ocean cargo(LCL).
“Web-booking” realizes easy online searching of schedules for consolidated transport and planned arrival dates for transport bound to any country in the world; this information will also be available for download in PDF and Excel formats in near future.
Completion of the simple online user registration process facilitates future bookings because it eliminates the need to re-input basic information such as company name and address.
Archived customer booking histories means it is not necessary to re-input detailed cargo information if the cargo being shipped is similar to previous export shipments.
Customers can select their vessel according to destination, can check information regarding the vessel’s operational condition, and can confirm its actual departure and arrival times.
A rewards program for frequent users of the “Web-booking” service is planned to be unveiled in the future.
The launch of DHL Global Forwarding’s “Web-booking” service means that customers now can book ocean export shipments and receive accurate information on the departure and arrival of vessels around the clock.

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Fahy leaves DHL Global Forwarding

DHL Global Forwarding’s President and Chief Executive Officer, Chris Fahy, has reached an agreement to leave the company.

On 4 March, Herman Ude was appointed to run the newly combined Global Forwarding and Freight business unit, effectively taking over Fahy’s role within the company. Ude previously headed up the Freight business unit.

In further moves, former Managing Director Marketing & Sales for DHL Express Europe, Thomas George, has been appointed by Ude to take over the running of the loss-making Freight business unit on his behalf.

In addition, DHL’s Global Customer Solutions Chief Executive Officer, Rolf Habben-Janse, has resigned from the company to join Maersk Logistics/Damco, as its new Chief Executive Officer.

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DHL Global Forwarding achieves worldwide Cargo 2000 Phase 2 certification

DHL Global Forwarding has achieved Phase 2 certification for Cargo 2000’s quality management system that covers the planning, control and measurement of the door-to-door process for air cargo shipments at House Air Waybill level.

The certification is for all DHL Global Forwarding sites worldwide. The company has been working toward global Phase 2 accreditation since gaining certification of its initial pilot stations five years ago.

Phase 2 of the Cargo 2000 program covers all of the intermediate activities performed by freight forwarders, addressing all key milestones in the air cargo quality measurement process for door-to-door deliveries at house air-waybill level. DHL Global Forwarding currently plans, measures and reports more than 300,000 shipments per month within the Cargo 2000 quality system.

The Cargo 2000 program is being implemented in three distinct phases. Phase 1 manages airport-to-airport movements (shipment planning & tracking at MAWB level). Phase 2 provides interactive monitoring of door-to-door movement (shipment planning and tracking at HAWB level). Phase 3 manages shipment planning and tracking at individual piece level plus document tracking.

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DHL in deal with Dubai Industrial City

DHL has entered into a strategic partnership with Dubai Industrial City.

Under the agreement, leading contract logistics company DHL Exel Supply Chain, in collaboration with sister companies DHL Express, Danzas AEI, and DHL Global Forwarding, are developing a unique supply model, said the company said in a statement.

The transPARK is a dedicated logistics park that will provide a single control point for, and access to, a full range of end-to-end logistics services to the companies at Dubai Industrial City.

Dubai Industrial City chief executive officer Rashed Al Ansari said transPARK stands to support the massive demand for logistics services that is being generated by the booming industrial and manufacturing sector.

Considered the third largest non-real estate project in Dubai, Dubai Industrial City aims to promote the continued expansion of the industrial sector in the region, particularly high-value manufacturing and production in the small and medium sector industries. The ultimate objective is to make Dubai less dependent on imports.

Using DHL’s global network, the transPARK complex will be positioned to provide services that include freight, inventory management, distribution and consultancy. transPARK’s warehousing includes storage areas for machinery and vehicles, bulk storage, bonded storage, racked storage, or temperature-controlled storage for perishable goods. Storage space will be leased on an individual or multi-user basis.

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Hui takes over DHL’s South China operation

DHL has appointed Edward Hui as Country Manager Hong Kong, Macau and South China for DHL Global Forwarding.

In the new role, Hui is responsible for developing and executing the company’s corporate strategies and operations in Hong Kong, Macau and South China in collaboration with the global network.

He will also play a key role in exploring market opportunities and enhancing customer satisfaction for the complete range of freight logistics services that DHL offers to its customers.

“Edward has a proven track record, both in DHL and in the logistics industry, as well as excellent knowledge of Hong Kong and mainland China markets,” said Victor Mok, senior vice-president, Greater China, DHL Global Forwarding.

“I am confident that under Edward’s leadership, DHL will continue to attain and maintain the number one position in the region.”

Hui joined DHL Global Forwarding in 2004 as head of airfreight operations for Exel, and subsequently led the successful integration of the equally-sized freight operations of heritage Exel and DHL Danzas Air and Ocean.

Hui has a distinguished career in the transportation industry. Prior to joining DHL, he was with Cathay Pacific Airways for over 13 years where he began his career as a management trainee. He held management positions in various departments of the carrier including Corporate Planning and International Affairs in Hong Kong, and overseas stations in Malaysia and Indonesia.

In the latter part of his career with Cathay Pacific, Hui concentrated in leading strategic projects in China, including joint venture and alliance development.

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