Tag: E-Commerce

UPS Global Small Business Forum offers world of opportunity to Atlanta companies

To help Atlanta-area small businesses grow at home and abroad, UPS will conduct a Global Small Business Forum on Tuesday, Nov. 13, at the Georgia Aquarium in downtown Atlanta. In addition to providing expert advice on how small companies can capitalize on the opportunities of global trade, the event will honor the winners of the third UPS Best “Out-of-the-Box” Small Business Contest.

This year, UPS took its small business contest global in search of the world’s most innovative small business and the Forum is designed to help small businesses gain practical advice on growing outside the United States. The half-day event will offer real-world advice about conducting business across borders from trade experts, including Israel Hernandez, Secretary for Trade Promotion and General Director of the U.S. & Foreign Commercial Service.

“Exporting represents an untapped growth opportunity for U.S. small businesses,” said Kurt Kuehn, UPS senior vice president, worldwide sales and marketing. “With the most expansive international delivery portfolio in the industry, UPS makes exporting easy.”

The event kicks off at 11:30 a.m., followed by a complementary luncheon and awards ceremony to honor the contest winners followed by several expert panel discussions on topics important to small companies.

Throughout the Forum, participants will have the chance to visit an Expert Expo that will feature exhibits displaying the full range of UPS solutions for small businesses as well as exhibits by Forum partners IBM and Inc. magazine. The U.S. Commercial Service also will have an exhibit. The Expert Expo is designed to offer advice and to provide networking opportunities for local small-business owners.

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US ecommerce sales see a 6% spike in Q2

There were no major holidays and it was a bit early to be planning for a summer vacation. Still, Q2 was a good quarter for e-tailers and merchant websites in the US. According to a recent report from the US Census Bureau, ecommerce sales saw a 6% spike over Q1.

Year over year (YoY) that is an increase in sales of just over 20%. Ecommerce sales reached USD 33.6 million while total retail sales reached more than USD 1.01 billion. Ecommerce sales accounted for 3.3% of total retail sales for the quarter.

According to a recent study from Tealeaf Technologies, 42% of consumers who have problems completing a transaction online have abandoned that site in favor of a competitor site. What is more shocking, though, is that more than 80% of those studied said, they have had transaction problems on a website.

With sales continuing to increase, merchants need to be more vigilant than ever about the software and information on their websites. Product details, pricing and customer service will cause consumers to change merchants sites but having good cart technology, making it simple to contact the company and ensuring prices are marked correctly will keep them coming back for more good deals.

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OZtion extends online identity verification via Australia Post 100 point check

OZtion, Australia’s second largest online auction site (http://www.oztion.com.au), has today announced an expansion of their online identity verification program, which covers both people buying and selling products online at OZtion.

Philip Druce, Managing Director for OZtion commented, “Online scams and fraud are still a common problem faced by Australians when they are shopping online. The Federal Government offers software that is supposed to make the Internet safer for Australians, but it doesn’t stop you from being ripped off when buying products online. Many popular online sites make it easy for scammers to setup fake identities, and rip people off. The Australian Government should be doing more to stop scammers.”

In partnership with Australia Post, OZtion is now offering an optional 100 point identity verification service. The new service allows Australians shopping online to be confident that they are dealing with a legitimate person, rather than a scammer using a fake identity.

The new 100 point identity verification service is available to any OZtion user, and costs $20 inc GST. The identity check is carried out by Australia Post, and confirms the user’s date of birth, identity, current residential address, and signature. Once the identity check has been completed, a special icon is displayed next to the user details on to signify that the user has been verified by Australia Post.

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