Tag: UK Mail

UK Mail awarded major contract with BBC

Business Post Group plc announces that its mail company UK Mail, a competitor to Royal Mail in downstream access postal services, has been awarded a contract to provide downstream access postal services for TV Licensing. This marks a major achievement for UK Mail and follows in the footsteps of the prestigious mail contract won with HM Government Department for Work and Pensions (DWP).

This new contract is due to commence on 1 April 2007 and is worth up to GBP 8.1 million per year.

UK Mail beat off formidable competition from three rival postal providers in the final stages of the tender process in 2006. The business’s provision of significant cost and service benefits coupled with its various pricing and product innovations were all critical factors in the final decision. The BBC began trading with UK Mail on a trial basis in October last year whilst negotiating the final details of the contract. During this period substantial cost savings were identified alongside an improved flow of calls to its call centre.

All presorted mail from TV Licensing will now be dispatched via UK Mail’s downstream access model whereby mail is collected and sorted at its national network of 58 sites into Royal Mail’s 69 Inward Mail Centres on a daily basis.

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Blow to Royal Mail as BT and British Gas defect

Royal Mail suffered a twin blow yesterday after UK companies BT and British Gas switched postal contracts worth around GBP150m to its rival operator, TNT.

BT is the largest bulk mailer in the country, and the contract won yesterday by TNT, part of the Dutch post office, is the biggest since deregulation of the UK postal market in 2004. The BT contract is worth GBP90m over three years, and will involve TNT handling 170 million items a year – mainly bills and statements. No announcement has been made of the British Gas deal, but the contract is thought to worth GBP60m. TNT declined to comment.

The loss of the two huge utilities is a further setback for Royal Mail following the decision by the Department for Work and Pensions to switch a GBP12m contract to another of its privately owned rivals, Business Post, two weeks ago.

The BT contract involves a so-called access agreement, whereby TNT collects the post and trunks it to Royal Mail sorting offices for final delivery. However, TNT is planning to launch its own end-to-end postal service, and is in the final stages of selecting a number of UK cities to conduct trials. It has already signed up a host of blue-chip clients including Virgin Mobile, Sky, Next, Sainsbury’s. HBOS, Lloyds TSB, npow-er and Thames Water.

Nick Wells, chief executive of TNT Post UK, said he aimed to win more business from BT.

Business Post’s letters division, UK Mail, has also picked up contracts from Royal Bank of Scotland, Vodafone and Powergen while DHL, owned by Deustche Post, counts Tesco, John Lewis and Debenhams among its customers.

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DWP slammed over Royal Mail

The Department for Work and Pensions (DWP) was irresponsible and short- sighted for dropping a GBP12m Royal Mail contract hampering efforts to tackle the firm’s gaping GBP5.6bn pension deficit, a Liberal Democrat MP said.

The DWP, Whitehall’s biggest department, awarded private firm UK Mail with a GBP12m postal contract at a time when the Department for Trade and Industry (DTI) is desperately trying to plug the GBP22bn Royal Mail pension scheme’s deficit.

The government-owned former monopoly has struggled to retain business after postal services were fully opened to competition last year. Since then it’s lost more than 10% of the mail-handling market to private firms.

Alistair Carmichael, MP for the Northern Isles and part of the Liberal Democrat Home Affairs team, said he had huge problems with public money paying private firms to undermine public services such as Royal Mail.

“It seems irresponsible from the DWP to set this example. Here’s the government department responsible for sorting the pensions crisis and it’s pulling the rug from under a company with a major pensions deficit,” he added.

The Royal Mail pension scheme is the sixth largest in the UK, with 170,000 active members and 279,000 retired or deferred members.

A spokesman for the DWP refused to comment on Carmichael’s accusations, but said: “Royal Mail continues to be a major supplier for the DWP and it’s only a small contract that has been lost.

“Anything to do with its pension scheme is a matter for Royal Mail. It’s about getting better value for money for the taxpayer and our actions have done this.”

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Government department snubs Royal Mail over GBP12m postal contract

The Communication Workers Union (UK) yesterday attacked the decision by the Department for Work and Pensions to award a GBP12m contract for post services to UK Mail, a leading rival to Royal Mail.
The union said it was disappointed that, at a time when the Department of Trade and Industry was finalising plans for investment in Royal Mail’s postal services business, other departments were giving work traditionally done by the state-owned former monopoly to private sector rivals.
The union’s general secretary, Billy Hayes, said: “This is a prime example of how disjointed departments in government are. Instead of using private postal services it is essential that the government understand they have a moral and social responsibility to the network and by not using the service themselves it does not exude confidence to the British public in a government-controlled institution.”
At a time when the DTI was conducting a review of the postal service, it was vital other departments did not make rash decisions which could affect its future, the union said.
A DWP spokesman said it had been urged by the government’s spending watchdog, the National Audit Office, to look at the way it bought postal services to see if it could achieve efficiency savings. The decision to award the contract to UK Mail, a subsidiary of Business Post, followed that review and would save the department about GBP2m over the 13-month life of the agreement.

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Business Post delivers key deal

Business Post shares gained more than 4pc yesterday after the mail and parcel delivery group won the first postal services contract the Government has put out to tender.

The shares closed 18 higher at 439p following the pounds 12m deal with the Department for Work and Pensions (DWP). Guy Buswell, chief executive, said: “We expect other departments to follow suit.”

The DWP’s decision will come as a blow to Royal Mail as private sector competitors make further inroads into its market. Business Post is its largest rival with more than 4pc of the market, delivering over 100m items a month.

Including the 14 other licence holders, Royal Mail has lost 10pc of its business since the process of deregulation began almost three years ago. A recent National Audit Office report estimated that the Government could save pounds 31m annually from more efficient postal services.

UK Mail, Business Post’s mail division, started delivering letters in May 2004. It now has revenues of pounds 40.4m – about 15pc of group turnover – and profits of pounds 3.2m.

DWP will be UK Mail’s largest contract by revenue. By volume, the biggest is NatWest owner Royal Bank of Scotland – the largest mailer in the country.

Business Post competes with Royal Mail on price and service. It does not offer an overnight delivery but guarantees a two-day service cheaper than second class.

It also picks up mail as late as 8pm and tracks all packages. It does not offer end-to-end delivery, but pays Royal Mail about 13p an item as the “access price” for final mile delivery by postmen.

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