Digital Meets Personal
Post & Parcel speaks to Mike Gratton, Managing Director, Fortida UK, to discuss the importance of a seamless customer experience.
Read MoreTag: Mail Boxes Etc – MBE
Mail Boxes Etc. Australia: customers can check their mail at anytime, from anywhere,
Mail Boxes Etc. (MBE) Australia have launched an online virtual postal mail management service allowing customers to use a secure cloud-based platform to view and manage their mail anywhere in the world.
Read MoreUSPS takes on assistance to boost SME direct mail sales
The US Postal Service is taking on extra help to find new direct mail customers among small and medium-sized businesses.
Read MoreFranchisees Sue UPS Over Conversion to UPS Store
A group of Mail Box Etc. franchise owners have filed suit in California state court alleging that United Parcel Service Inc. is violating state franchise laws. Two years ago, UPS bought Mail Boxes Etc. and this year the Atlanta-based shipping company offered franchise holders discounts on shipping services if they would rename their outlets “The UPS Store” and agree to other operating changes. The suit filed April 25 in California Superior Court in Los Angeles alleges that UPS violated the California franchise investment law by failing to properly register the new franchise and provide store operators with a uniform franchise offering. It also alleges that UPS made “earnings claims” about The UPS Store without providing franchisees with the backup and disclosure required by California law.
Read MorePostalAnnex+ Delivers Choice in Shipping in US
PostalAnnex+, the nation’s second ranked postal services franchise, today announced that they will continue to provide customers with a choice in shipping. Amid news of competitor MBE undergoing a massive franchise renaming effort, PostalAnnex+ points out that this will mean a reduction in shipping options provided by the newly branded UPS Stores, which will no longer be part of the FedEx Authorized ShipCenter(R) program. PostalAnnex+ sees a huge opportunity to step in and fill the void left by the competition. All of its 270 service centers are both UPS Authorized Shipping Outlets as well as FedEx Authorized ShipCenters.
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