Tag: Zambia

Zambia Postal Service partners with Zamtel

Posted by | Oct 14, 2008 | |

The Zambia Telecommunications Company (Zamtel) and the Zambia Postal Service have partnered to install a WAN (wide area network), which will link all post offices throughout Zambia to enhance operational efficiency.
Once complete, the project is expected to bring improved Internet connectivity, wider Internet access, automation of counter operations and better financial monitoring and control to the Postal Service.
The project will ease service delivery and minimize long queues for customers, explained Communications and Transport Minister Dora Siliya.
Implementation has already begun, and the project is scheduled for completion by the end of the year, she added.
Post offices have been identified by the Zambian government as key institutions that will play a major role in achieving the country’s vision of improving telecommunication infrastructure and services in both urban and rural areas.

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Postal Service Providers Challenged On Vigilance

Posted by | Feb 16, 2007 | |

Stiff international competition is forcing Africa’s postal service providers to reinvent themselves to remain relevant communication market players.

Speaking at a nine-day cost accounting seminar that started on Tuesday at the Grand Imperial Hotel in Kampala featuring several countries, the Minister of State for Information and Communication Technology, Mr John Alintuma Nsambu, called on the African postal industry to be dynamic to accommodate challenges of market liberalisation, globalisation and technological advancement.

He said the government supports the cost accounting techniques to promote efficiency within the industry.

The seminar is part of a training programme coming amid years of reform of Posta Uganda to turn it into a modern customer-orientated company.

Acting Managing Director Posta Uganda Emmanuel Mulooki said cost accounting seminar will help Posta Uganda to monitor and evaluate its expenditures.

Participants in the seminar have come from Uganda, Tanzania, Zimbabwe and Botswana. Others have come from Ghana, Nigeria, Swaziland, Zambia and Ethiopia.

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Postal services comfortable despite competition-seminar

Posted by | Dec 13, 2006 | |

Alternative means of communication are not a serious threat to postal mail services, participants at a one-day workshop on ‘quality of service continuous testing’, held in Dar es Salaam, concurred yesterday.

They said that, the other options of communication, such as mobile phones and e-mail services, which are cheaper and faster, have only affected personal mails while business mails have increased.

Tanzania Posts Corporation (TPC) Manager- Mails Business, Mr Protas Mwageni said that the increase of business mails was attributed to growth of businesses in general and big numbers of people using postal services.

In his opening remarks, the acting Postmaster General of TPC, Ms Bertha Mallogo, said that the need for quality grows under fair competition and that quality of services constitutes a driving force in postal services.

Mr Mwageni added that the quality of postal services in Tanzania were of high quality internationally, delivering mails four to five days a week while domestic mails are delivered within 48 hours due to overnight mails services offered by TPC.

“Any letter posted by 6pm will be delivered on the same day due to the service, mostly reaching destination the next day,” prided Mr Mwageni.

The workshop was organised by Universal Postal Union (UPU) aiming at training participants from Zambia, Lesotho, Swaziland, Namibia, Sudan, Seychelles, Ethiopia and the hosts Tanzania, on the use of continuous testing with the goal of improving postal services quality.

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UPU, COMESA discuss postal sector reform

Posted by | Nov 22, 2004 | |

The Universal Postal Union (UPU) and the Common Market for Eastern and Southern Africa (COMESA) on Monday began a two-day workshop here involving communication officers to discuss postal sector reforms in the economic bloc. Zambian acting minister of communication and transport, Ludwig Sondashi emphasised the importance of modernising the postal services in COMESA, saying that remained the main means of communication amongst the majority of the people since COMESA was in the primary stages of development. “Although the world is now a single village under globalization, most of the rural areas are not covered by the ICT services, thus the post still serves as the sole means available to the ordinary citizen,” he noted.

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