Pitney Bowes 2018 Global Ecommerce Study

About this White Paper

The 2019 Global Shopper Study is based on 8031 online shoppers across six countries.

The results of the report are intended to help guide retailers and marketplaces in customer experience, expectations, delivery and behaviours.

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About Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; presort services; office mailing and shipping; location data; and software. For nearly 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right.

For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com/ecommerce.

Pitney Bowes are proud sponsors of the World Mail & Express Americas Conference (WMX Americas) 2019. You will be able to meet Pitney Bowes WMX Americas at the Miami Marriott Biscayne Bay on the 10 – 12 February 2019. Visit the conference website for more information.

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