DX: seeing more deliveries in support of the NHS and the Goverment

DX: seeing more deliveries in support of the NHS and the Goverment

British provider of delivery solutions including parcel freight, secure, courier and logistics services, DX, says that while volumes fell significantly in the aftermath of lockdown, the company is now seeing signs of recovery.

All depots and service centres have been kept fully open to service customers, and the Group reports that it is seeing more deliveries in support of the National Health Service, and Central and Local government functions. The business has also modified delivery procedures to comply with social distancing requirements, including implementing alternatives to physical signatures as proof of delivery.

The Company is now seeing some recovery and expects to see a gradual continuing uptick in volumes, as the Group and customers re-orientate in the current environment. . B2C deliveries have held up better than B2B, and DX is transferring resource to support new B2C activity coming through.  The Group reports that its Secure, 2-Man and Logistics businesses are outperforming the Group average.

Significant cost saving measures have been implemented, and the Group is also using government assistance schemes where available.  At the same time, the leadership team is taking a 20% cut in salaries until further notice.  These actions will ensure that the Group is better positioned to navigate the coronavirus crisis successfully.

The Group expects to return to its previous level of activity and recovery path after the crisis has passed.

Ronald Series, Chairman of DX, commented: “Our top priority remains the welfare of our staff and customers, and we would like to thank all our staff for their tremendous response during this difficult time.

“DX has sufficient financial capacity, and the operational expertise and management to weather this disruption and the ongoing uncertainty. We have taken swift and decisive action, and have implemented sensible measures to conserve cash and reduce costs to support the Group’s position.

“We remain very well-positioned to continue to support all our customers and to contribute to important services provided to Her Majesty’s Government and to the National Health Service.”

Relevant Directory Listings

Listing image


Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. […]

Find out more

Other Directory Listings




P&P Poll


As a consumer, how did the number of online purchases you made and the value of these compare between the 2022 peak period vs 2021?

Thank you for voting
You have already voted on this poll!
Please select an option!

MER Magazine

The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.


News Archive

Pin It on Pinterest

Share This