Scurri teams up with what3words

Scurri teams up with what3words

Scurri, the Irish software provider that connects and optimises the e-commerce ordering, shipping and delivery process, has partnered with what3words, the UK based proprietary geocode system company designed to provide more accurate location information. 

This partnership will allow carriers on the Scurri platform to deliver online orders to unique three word addresses generated by what3words, creating a seamless, secure, and transparent service for Scurri’s clients.

The integration aids in helping carriers locate exactly where the customers are, no longer relying on street addresses alone. Having the same accuracy levels as that of GPS coordinates, what3words adds another layer of security to Scurri’s service.

what3words is a location technology that has divided the world into a grid of 3-metre squares and labelled each one with a unique and random combination of three words, creating a what3words address. Every entrance worldwide has its own individual address, not exclusive to front doors but to apartment blocks and office spaces. It’s crucial to know exactly where a package should be dropped off and what3words provides a more seamless and accurate way of locating addresses.

Rory O’Connor, Founder and CEO, Scurri. Picture Andres Poveda

“The post-purchase process is one of the most important aspects of a customer experience, and delivery is the stage where processes, unfortunately, may go awry, causing frustration and confusion for both the carrier and the customer. While ecommerce is booming, it is an anxiety that many shoppers face, that their package may get lost along the way. what3words gives Scurri’s businesses an added layer of protection, helping provide the best customer service possible,” commented Rory O’Connor, CEO and founder of Scurri.

Chris Sheldrick, Co-founder and CEO of what3words adds: “As online shopping continues to gain pace, so does the expectation for precise and smooth deliveries. With what3words, Scurri can offer its retailer partners, their carriers, and its customers an unparalleled experience. Carriers can better optimize routes, find customers first time and cut out the inefficiencies that create surplus emissions in the last mile.”

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