DHL Japan extends cut-off times in Osaka Prefecture and Tokyo’s Nerima and Nakano Wards

DHL, a leading express and logistics company, has optimized delivery routes to extend cut-off times in two Tokyo wards and four Osaka Prefecture districts by 60 to 90 minutes.

Since 2005, DHL Japan has opened fifteen service centers, which are centers for collection, delivery and sales operations, as an investment aimed at reinforcing ground infrastructure in Japan. As part of such initiatives, DHL Japan has also increased the number of service centers in Osaka and Tokyo by a total of three in order to respond to the growth in cargo volume. Consequently, the speed in cargo processing increased for the areas where cut-off times were extended this time. The faster cargo processing, along with an improved cooperative structure among staff responsible for each area served by the service centers, enabled the development of collection and delivery routes that are more efficient than ever before and thereby enabled the cut-off times to be extended.
Customers who make pick-up requests by the cut-off times will be able to get same-day dispatch of their parcels, to make next-day deliveries to many key Asian cities, as well as some cities in Europe and North America.*

Guenter Zorn, President and Representative Director of DHL Japan, commented, “We are committed to continuously providing our customers with faster deliveries and better service. Through teamwork, DHL Japan is able to meet their needs and extend our cut-off times. We are constantly improving efficiency in other ways too. I am confident that our customers will find that they can rely on DHL more than ever.”

*On Mondays through Thursdays, excluding national holidays.