Australia Post extends relationship with NAB

Australia Post and NAB have announced they will extend their agreement to triple the number of post offices at which NAB’s business banking customers could use Bank@Post services. The Bank@Post service will enable NAB’s business banking customers to conduct day-to-day banking at over 1,500 Australia Post outlets across the country, including making cash or cheque deposits.

Australia Post’s executive general manager of retail services Christine Corbett said the announcement was evidence of a solid and ongoing partnership with NAB.

“Like Australia Post, NAB is a strong supporter of small business. This initiative will make business banking easier and more convenient for customers,” said Corbett.

“Australia Post serves around one million customers every weekday through the largest retail network in Australia.  By continuing to extend our services, we can offer the community a wide range of everyday financial services across the country, and cement Australia Post outlets as community hubs providing essential services.”

NAB’s executive general manager of small business, Glenn King, said while the deal was not a large financial investment for the Bank, it was a large investment in terms of supporting businesses with more convenient banking channels.

“We’re focused on delivering quality services to all our business customers and the agreement with Australia Post is yet another example of how we’re providing more options and convenience for our customers to carry out their banking needs.

“We have a wide range of banking channels to choose from including branches, business banking centres, direct banking and through our specialist agribusiness and health business bankers.  Now, with greater access to Australia Post outlets where Bank@Post is enabled, our business customers won’t have far to travel to conduct their banking,” King said.

Australia Post operates the largest retail network in the country with coverage in regional and rural areas. The additional outlets will be added in a phased approach over the coming 12 months.

“Due to our vast retail network, including in remote areas where services can sometimes be limited, we perform a wide range of agency services for more than 750 Australian businesses and government bodies,” said Corbett. “Our banking service is a great example of this.”