Panini Scanners in Italian Post Offices: Read Rates Near 100%
The payment slip dematerialization project, which was deployed in two phases, has had a significant impact on both the front counter and the back office. The first phase involved pre-marked slips; the second included all remaining unmarked slips. The new processes at the front counter have led to marked improvements, both in reliability and efficiency, in the management of payment slips, with read rates near 100%. Even the back office has seen significant improvements by eliminating the original paper slip and utilizing images to streamline and speed up the process.
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