P2P Group exceeds delivery targets
P2P Group, the mailing and distribution solutions provider, has announced competitive delivery times to key destinations. As part of its TRAKPAK service, the company now completes deliveries to Russia in 7.4 days, to China in 6.3 days, to Spain in 3.1 days, and to Italy in 3 days, on average.
TRAKPAK, P2P’s flagship product, is the first global, tracked delivery solution designed specifically to support e-commerce. Priced between standard mail and express courier services, it offers online retailers a delivery solution that is fully tracked with delivery confirmation. The service can be integrated into retailers’ existing websites and customer service software, and is available on multiple platforms including Metapack and DAI.
TRAKPAK is complemented by ReBOUND – a solution which provides the same service for returns.P2P delivers to every country across the world, and recently reached a milestone goal of distributing 8 million parcels a year.
P2P’s clients, including Boden, Wiggle, The Hut Group and Disney, and their customers, are already enjoying the impact of these competitive delivery times.
Beth Chapman, Sales Director, P2P eSolutions said “Delivery is a key component in the online shopping experience. Research shows that only 23% of customers are willing to wait eight days or more for most of their purchases, so it’s critical for retailers to be able to offer rapid and accurate delivery options. By continuing to innovate and enhance our service level we are helping our clients to meet their customers’ expectations, increase loyalty and, ultimately, expand their customer base.
“We now offer some of the most competitive international delivery times, cementing our reputation as a significant player in the mailing and distribution industry.”
 ComScore, ‘Online Shopping Customer Experience Study’, May 2012