Botswana: Improve Your Services Or Die – Botswana Post Told
The President of the Botswana Confederation of Commerce, Industry and Manpower (BOCCIM) Igbal Ebrahim, has advised Botswana Post to improve on their customer service or else they will not survive in the competitive market.
Ebrahim was speaking at the official launch of the Blue Jacket Square Business and Communication Centre on-behalf of the Minister of Communication, Science and Technology Pelonomi Venson-Moitoi.
Botswana Post recently opened a similar Business Centre in Ncojane, and two in Gaborone offering traditional postal services such as stamps, money and postal orders, letter and parcel mail in addition to Internet or email, photocopying, printing, scanning, laminating, typing and binding services.
In the speech, which Ebrahim read on behalf of Venson-Moitoi, she noted that in the 1800’s Francistown attracted mining companies due to the existence of gold, nickel and other minerals and mining still plays an important role in the city’s economy.
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