The Cuban postal service has received a deluge of letters and packages in recent years
The Cuban postal service has received a deluge of letters and packages in recent years.
To get an idea of the magnitude of the growth, the number of deliveries in 2007 was 47.6 percent higher than those of 2006. Meanwhile, at the end of January, statistics showed a 59 percent increase with regard to the same period of the previous year.
The postal service’s international exchange office’s first vice-president, Eliecer Blanco, explained that providing mail security includes two main aspects: investment and the human factor. With regard to the first, he assured that they are working hard to materialize projects aimed at improving organization.
The second one, he stressed, is essential. “We are currently evaluating the issue with Aero Varadero (the mail cargo company with which we process the customers’ claims to the airlines), TRASVAL (the main transport contractor for the postal service) and with Postal Customs, to guarantee that all parties fulfill their obligations.”
Blanco said that in the delivery process from sender to recipient the final movement corresponds to the Post Office, ultimately responsible for losses and plundering of mail. However, he noted that external entities participate in this process: “If we don’t organize ourselves and each individual doesn’t fulfill his or her obligations, problems are created. This leads us to the adoption of technical and organizational measures.”
He said some of the answers include an assessment of the flow from air terminals to Post Office units to minimize the time the mail is at these facilities; simplification of customs processes to speed up reception and distribution; automation of the process, and reaching agreement with the Astro Bus Co. for transporting postal cargo since the vehicles currently used to carry out that service are insufficient.
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