Tag: John Lewis

New loyalty scheme brings revenue stream to retailers

Webloyalty has launched its shopper discounts and rewards programme in UK. The scheme has been running successfully in the US with 140 retailers and has now moved to the UK market with Interflora being the first retailer to sign up for the new concept.

Membership to the Webloyalty scheme is offered on participating retailers’ sites once a customers has completed a purchase. When a shopper would normally see a thank you for your order or click here to continue shopping message, an offer is highlighted – such as money off future purchases. They can then click through to the Webloyalty site and find out more or sign up for the scheme.

Interflora customers, for example, have the option to join Webloyalty’s Shopper Discounts and Rewards programme and received up to 40% off online purchases with retailers such as M&S, John Lewis, Asda, Tesco, PC World and Lastminute.com. New members also receive a GBP 10 cash back voucher towards their next purchase at Interflora.co.uk. This GBP 10 is funded by Webloyalty.

The retailer benefits from an extra revenue stream since Webloyalty pays retailers for each new member that signs up. It’s also adding value to the customer’s purchase and deepening the relationship between the retailer and shopper. Michael Barringer, Marketing Director of Interflora said that this, along with the transparency, is amongst the factors that made the scheme appealing to the company.

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UK internet shopping reached a new all-time high in October

The IMRG Index reached 2675, eclipsing the previous high of 2602 recorded for December 2005. Sales for October were estimated to be worth GBP2.73 billion.
E-retail has grown at its fastest ever rate in 2006, increasing by an average of GBP50 million per month during the first ten months of the year. During the same period two years ago, in 2004, the average growth rate was just GBP16 million per month.

The IMRG Index is expected to climb at least a further 30% between October and the peak month of December, in line with IMRG’s earlier estimate of GBP7 billion for the 10-week run-up to Christmas, which therefore remains unchanged.

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Ocado keeps on rolling

Ocado, the home shoping service backed by John Lewis Partnership, has had a “very successful launch“ according to a company spokesman.The service was launched to 100,000 homes in the Hemel Hampstead area on 23 January and so far more than 1,000 have signed up.

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