Royal Mail has been fined £50,000,000 by the communications regulator Ofcom for a serious breach of competition law, after the company “abused its dominant position” by discriminating against Whistl- its only major competitor delivering letters and one of Royal Mail’s wholesale customers.
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Ofcom has today (30 November) issued its annual monitoring update on the postal market. Ofcom’s research indicates that “the majority of consumers are satisfied with postal services (85%) and that prices remain affordable”, but it also notes that Royal Mail’s 2015-16 quality of service (QoS) performance was lower than in the prior year on six of the eight measures.
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With the conclusion of the submission period for the Ofcom Discussion Document on the regulation of Royal Mail, Whistl has announced today (5 August) that it has submitted a number of recommendations to the discussion process.
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The UK market regulator Ofcom published its annual Communications Report today, and its review of the postal sector found that addressed letter volumes not only continued to fall in 2015 (by 3.7% to 12.2bn), but they did so at a faster rate than in 2014.
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Royal Mail has responded to Ofcom’s proposals outlined in its “Review of the Regulation of Royal Mail” document published yesterday (25 May).
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