The Business, Energy and Industrial Strategy Committee has recommended that Ofcom undertake an enforcement investigation into Royal Mail’s delivery of the USO and to report to the Committee by the end of 2023.
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The Supreme Court has refused Royal Mail’s request to appeal against Ofcom’s 2018 decision to fine it £50 million for breaching competition law.
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Ofcom has opened an investigation into Royal Mail’s failure to meet its delivery targets during the past year.
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Ofcom has found that almost two thirds (64%) of customers have experienced problems with deliveries in the last three months.
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UK information service Citizens Advice is warning urgent action is needed across the parcel delivery industry after its first annual parcel company league table found consistent problems across the sector.
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