USPS new five-year plan builds on success
The US Postal Service Board of Governors Tuesday approved the “Strategic Transformation Plan 2006-2010,” initiating the agency’s next strategic phase, building on the successes of the original Transformation Plan, introduced in 2002. “Transformation became the watchword of the Postal Service in 2002,” said Postmaster General John E. Potter. “Our goal was to position the Postal Service to navigate a dynamic market environment and communications landscape successfully. The results speak for themselves.” He noted that postal product and service offerings are marked by innovation, ease-of-use, and accessibility.
Potter said, “We have reduced costs and increased productivity. Our people, the men and women of the Postal Service, have brought service performance and customer satisfaction to record levels.” During the next five years, the Postal Service will remain focused on its core business and those strategies that produce results, he said.
