DPD partners with nebenan.de, Germany’s largest neighbourhood platform
Thanks to a partnership between DPD Germany and the neighbourhood platform nebenan.de, protecting the climate and getting to know your new neighbours at the same time will be the future.
DPD parcel consignees can now find their preferred neighbour on nebenan.de and ask directly whether the person involved can take delivery of a parcel which is on its way. With just a few clicks parcel consignees can now even reach neighbours who don’t live in their own building. Another advantage of the cooperation is more successful first-time deliveries, and consequently the reduction of environmentally harmful CO2 emissions.
Michael Knaupe, Chief Customer Experience & Business Development Officer at DPD Germany, points out:
“With this cooperation we are focusing strongly on innovation and sustainability. It is our clear goal to make the lives of parcel consignees easier by enabling them to network with the neighbourhood, and to make a difference in social and sustainability terms by achieving a high rate of deliveries at the first attempt.”
A study commissioned by DPD Germany emphasises the relevance of the cooperation for individual parcel consignees. For example, almost every second person aged 18 to 49 has parcels delivered even during prolonged absences such as a holiday. However, the delivery of parcels to randomly selected neighbours is not very popular. Instead, when they themselves are away almost 50 percent of the participants in the survey would prefer their parcels to be left with neighbours they know personally. Only about twelve percent of the respondents were happy to have their parcels delivered to randomly selected neighbours. According to the study, almost half of the respondents have a guilty conscience if their parcel deliveries are left with such neighbours during an extended absence. DPD Germany and nebenan.de have therefore launched the new delivery option in order to meet the need of parcel consignees for reliable delivery, to prevent pangs of conscience and to reduce the negative environmental impact of failed delivery attempts.
“The ‘Parcel neighbours’ project brings the neighbourhood closer together: neighbours get to know each other better first online then offline and help each other in their everyday lives. This strengthens local solidarity,”
says Ina Remmers, founder of nebenan.de.
