USPS Automated Postal Centers save time (U.S.)

Mail packages and conduct other postal business regardless of Post Office hours using self-service kiosks located in thousands of Post Office lobbies across the country. Just as an ATM is a virtual stand-alone bank, Automated Postal Centers are virtual, stand-alone Post Offices.

APCs are as easy to use as an ATM, but without the fees. APCs accept major credit and debit cards and generate a receipt for payment. All APCs also conduct business in Spanish.

With time always short and schedules overbooked, APCs allow customers the extra convenience of being open 24 hours a day, seven days a week. APCs are located in well lit and secure Post Office lobbies, transactions are private and safe.

“Whether you’re a small-business owner, heading a home-based business, or a busy consumer looking for an extra hour in the day, Automated Postal Centers are one more way the Postal Service is responding to the needs of our customers,” said Delores Killette, USPS vice president and consumer advocate.

A touch screen guides customers through their transactions by providing a series of prompts for each purchase or sale. A retail associate can help answer questions during Post Office hours.

Every APC has a scale to weigh the package. Use the SmartMat on the left side of the station to measure packages. Weight and size help determine the proper amount of postage. Customers also input the destination and how quickly the package should arrive to calculate postage.

APCs allow customers to print shipping labels for the services and pay using a credit or debit card. With the address label and postage secured on the package, it can be placed inside the parcel slot next to the APC. Packages up to 12 inches high by 13 inches deep and 20 inches wide can be accepted.

But Automated Postal Centers are much more than a convenient way to mail packages. Customers also can conduct these services at APCs:

– Purchase postage for First-Class Mail, Express Mail, Priority Mail and Parcel Post items.
– Weigh and determine the rate for envelopes and packages up to 70 pounds.
– Buy sheets of stamps.
– Prepare Express Mail forms and Certified Mail return receipts.
– Find a ZIP Code.
Add insurance, Deliver Confirmation Service, Certified Mail or Return Receipt.
To locate the nearest APC, visit usps.com, select “Locate a Post Office” and follow the prompts.