USPS responds to PRC report
The United States Postal Service (USPS) has sent Post&Parcel a statement responding to the US Postal Regulatory Commission’s (PRC) Annual Compliance Determination (ACD). As previously reported, the PRC’s ACD found that “the majority of products failed to meet service performance targets for FY 2015”.
The USPS statement reads: “The Postal Service is committed to improving service and has deployed all available resources to achieve results and engage the public in its efforts.
“In January 2015, the Postal Service resumed implementation of its Network Rationalization initiative with the start of Phase 2.
“This second phase not only included facility consolidations, but also involved a one-time, fundamental shift in the operating window that was implemented at all mail processing sites across the entire country on the same day.
“To implement this phase of the initiative, the Postal Service was required to realign its processing complement work schedules.
“The effects of this change in the operating window had a much greater impact on service than was anticipated, but it was a one-time event that is not likely to be replicated.”