myHermes changes weight bands for parcels

myHermes has revised its weight bands for parcels – and says that the changes will make it easier for customers to compare its prices with those offered by competitors. Up until now, myHermes customers have paid incremental shipping costs as the weight of the parcel increases, ranging from “up to 1kg” for the lightest items and “up to 2kg” for those slightly heavier parcels, all the way “up to 15kgs”. myHermes has now created two new weight bands: “0-2kg Small” and “0-2kg Medium”.

Consumers sending parcels under 2kgs in weight and equal or less than 45cm x 35cm x 16cm (length, height, width) will be able to take advantage of the smaller category, whilst those measuring more can opt for the “0-2kg Medium” band.

Despite the adjustments, prices will remain the same as under the pre-existing system, whilst myHermes will continue to offer a range of additional benefits, including track and trace plus free parcel cover up to the value of £25. According to myHermes, this “surpasses what is offered by many other service providers”.

Eoin Kenneally, Head of Ecommerce at myHermes, said: “This adjustment brings our parcel weight bands in line with many of our competitors and will therefore provide sole traders, SMEs and independent retailers with the ability to better compare shipping costs.

“By enhancing transparency across the marketplace, we will ensure more consumers can benefit from the true value for money offered by myHermes’ range of services.”