Driven by customer choice

Driven by customer choice

Deliveree has added a new feature within its on demand delivery app which allows customers in the Jakarta area to request the services of their favourite drivers. “We constantly listen to our customers and try to deliver the product and service they want,” explained Nattapak Atichartakarn, Senior Manager Deliveree Regional.

“With this new app feature, our business customers, who often have specific delivery process, can save favorite drivers who are familiar with the customer’s specific needs and routing. Neither the customer or Deliveree have to retrain new driver every time before the booking. The feature allows drivers who have already built a particular skill handle the specialized job.

“Aside from giving customer more control over driver selection, this feature also incentivize driver to give excellent service so he or she would be at the top of customer’s mind.”

Deliveree, which specialises in same day deliveries is active in Thailand and Philippines as well as Indonesia.

This new feature is now available on the latest version of the Deliveree application on Google Play, Apple Store, and web app.

About The Author

Ian Taylor

Ian Taylor is the Editor of Triangle’s Mail & Express Review Magazine and the www.postandparcel.info portal. Ian has been a business journalist for almost 30 years, editing and writing for a wide range of magazines and newspapers with a particular focus on the transport and logistics industries.

News Archive

Advertisement

Advertisement

Travel Money sponsored by First Rate Exchange Services

Advertisement

MER Magazine


The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a a must-read for those who want the inside track on the industry.

P&P Poll

Loading

When do you think that the majority of delivery vehicle fleets will be electrified?

Thank you for voting
You have already voted
Please select an option!




Pin It on Pinterest

Share This