Year: 2001

QMP CLIENT SATISFACTION SURVEY – RESULTS

The results of the inaugural client satisfaction survey for The Quality Standard for Mailing Production (QMP) have been published this week by the British Accreditation Bureau (BAB). 95% of the 6,003 clients interviewed stated that they were likely to use direct mail in the future – good news for the direct mail industry overall, indicating client confidence in the value and effectiveness of direct mail

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Exel wins further contract with Hasbro

Exel, has strengthened its position as the primary inter-mobile and grounds carrier in North America for Hasbro, Inc. The 10-year contract, valued at $10 million, positions Exel as Hasbro’s primary airfreight carrier, international carrier and customs house brokerage.

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Turnaround for Citimail

Distribution company CityMail Sweden has turned around its profit margins just months after the British Post Office bought a controlling share in it.

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Royal Mail offers public choice of collection points

Royal Mail is to offer consumers the opportunity to collect their mail from railway stations and post offices as part of a radical overhaul of the way post is delivered in the UK.
Under plans being developed by Royal Mail’s Business and Consumer Markets managing director Gillian Wilmot, customers will be able to decide where they want their mail delivered. The project is aimed at making the business more customer-focused.

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Consignias bright ideas are worthy but do users care?

If you have to tell others that you’re interesting, it’s likely the opposite is true. This is the situation that Consignia finds itself in – repeatedly.

The name change itself tells much of the story. The two businesses that most people, had they a wish to, could define as ‘the postman’ and ‘the post office’ have reinvented themselves under a modern-sounding umbrella brand for a new competitive era.

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Italian Minister Urges Postal Liberalization

Italy’s postal system requires more competition than allowed at present, Italy’s European Affairs Minister Rocco Buttiglione said on Wednesday. ‘Further liberalisation is required for the postal market,’ said Buttiglione, who was speaking at a Rome conference held by the Italian international air couriers’ association AICAI. While Buttiglione did not specify what degree of liberalisation he favoured, he said that essential services should remain the preserve of the post office. Italy’s post office has a monopoly on mail weighing below 350g or costing less than 3.1 euros.

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MER Magazine


The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.

 

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