Year: 2007

Online Shipment Tracking via Windows Live Messenger by DHL

Posted by | Jul 17, 2007 | |

DHL announced a launch of ‘DHL Track via Windows Live Messenger’, an innovative online service that allows tracking of shipments through Thailand’s most popular instant message (IM) service.

The new initiative was developed by DHL Express Thailand in cooperation with MSN Thailand to provide increased accessibility, flexibility and ease of use for DHL customers in Thailand.

Herbert Vongpusanachai, Managing Director, DHL Express – Indochina, said with the launch of the DHL Track via Windows Live Messenger service, customers will be able to keep track of their shipments even when they are chatting on MSN.

As of May 2007, Microsoft has more than 3.1 million unique Windows Live Messenger users in Thailand.

This new online initiative adds to the existing DHL customer touch points which include telephone, website and visiting service centers throughout Thailand.

The DHL logo will be permanently visible on MSN Windows Live Messenger, and when customers click on the DHL tab at the MSN Messenger Window on their left tool bar, they will enter a DHL micro site.

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DHL to expand in Cyberjaya

Posted by | Jul 17, 2007 | |

DHL International has announced that it will build an Asia-Pacific IT services datacentre in Cyberjaya, which forms part of an IT zone in Malaysia known as the Multimedia Super Corridor (MSC).

The new datacentre will take five years to construct and feature advanced IT infrastructure.

It will also have 70 per cent more rack space than DHL’s current centre.

The company’s latest project will boost its investment in the MSC to more than USD 443 million (RM2.1 billion).

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Kenyan minister says African postal services too inefficient

Posted by | Jul 16, 2007 | |

African postal services are under obligation to modernise and diversify or succumb to competition from the private investors, Kenya’s assistant Minister for Information and Communication, Koigi Wamwere, said here Monday.

Koigi was speaking where he presided over the opening of the 25th Ordinary Session of the Administration Council of Pan-African Postal Union taking place here.

The minister said the largely inefficient postal organisations should take advantage of their networks, which have a wider reach, to roll out products based on modern technology in the telecommunications industry.

He told the postal service providers to change their business culture to repulse the onslaught mounted by private postal services providers.

However, Kenya Postal Corporation postmaster-general Fred Odhiambo welcomed increased competition, saying the beneficiary would be the consumer.

Odhiambo said increased private service providers on the continent were a boon to the consumers who were reaping the fruits of modern technology and efficient services.

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More Royal mail strikes in Bristol

Posted by | Jul 16, 2007 | |

Postal workers at Royal Mail’s Oxford Mail centre were on unofficial strike last Monday 16th June over the suspension of a union rep.

The rep was accused of organising a flying picket to visit another mail office (Watlington) during Friday’s official strike. 100pct of staff were on strike for the late shift this evening.

Some workers believed the suspension had been planned in advance by management to provoke a walk out in order to attempt a change of contracts.

Other offices are on alert in case mail was diverted, which since many postal workers are frustrated by the current one-day official strikes could provoke action in other offices should it occur.

The Headington and Cowley offices in Oxford both struck unofficially in 2003

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Oxford mail centre wildcat strike

Posted by | Jul 16, 2007 | |

Postal workers at Royal Mail’s Oxford Mail centre were on unofficial strike last Monday 16th June over the suspension of a union rep.

The rep was accused of organising a flying picket to visit another mail office (Watlington) during Friday’s official strike. 100pct of staff were on strike for the late shift this evening.

Some workers believed the suspension had been planned in advance by management to provoke a walk out in order to attempt a change of contracts.

Other offices are on alert in case mail was diverted, which since many postal workers are frustrated by the current one-day official strikes could provoke action in other offices should it occur.

The Headington and Cowley offices in Oxford both struck unofficially in 2003

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Royal Mail launches carbon neutral mailing programme

Posted by | Jul 16, 2007 | |

Royal Mail today launched a scheme to incentivise businesses to make their Door to Door mailings carbon neutral and encourage consumers to recycle the items they receive.

Royal Mail’s Carbon Neutral Door to Door scheme makes it easier for companies to reduce the carbon footprint of their mailing by giving them advice on the types of paper, inks and varnishes to use as well ensuring effective targeting of the campaign.

After carbon impact has been minimized in line with scheme standards, Royal Mail calculates the remaining CO2 emissions generated by the mail campaign and pays to offset through schemes such as the Woodland Trust’s Carbon Plus+, which plants native trees in the UK.

Mailings made under the scheme will carry a Royal Mail carbon neutral logo to demonstrate to customers that the sending business is taking its commitment to the environment seriously. They will also be asked to include WRAP’s (Waste and Resources Action Programme) Recycle Now logo to encourage the recipient to dispose of the mail piece in the most environmentally friendly way.

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DHL introduces reusable return envelope

Posted by | Jul 16, 2007 | |

DHL , has introduced an environmentally friendly reusable envelope for customers that ship and return legal-size documents. The new envelope provides businesses with a quick, simple and eco-friendly return solution.

DHL’s reusable legal envelope can be filled with up to 8 oz of material, and has a built-in closure mechanism that allows it to be re-sealed and used twice. Business shippers requiring a signed or completed legal contract or application by another party can now reduce materials and waste by using a reusable shipping envelope. The envelope also features two separate “tear off” strips and associated “glue strips” so users can be assured the package contents are secure for two trips.

The new reusable envelope may be used with DHL’s return labeling solutions — shippers can create and include the return label in the outbound shipment. These preprinted return labels or “EZ Return” labels can be ordered directly from DHL or created from DHL’s EasyShip® system. The receiver of the shipment may also reuse the envelope with a standard DHL waybill.

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Tighter standards for addresses prompt new look at mailing practices

Posted by | Jul 16, 2007 | |

The new standards are designed to bring greater efficiency and lower costs to the mailstream. One of the biggest sources of waste in the current system is mail that lacks a valid address and cannot be delivered. The Postal Service estimates it spends nearly $2 billion each year to handle this mail, and mailers waste billions of dollars more creating mail pieces that ultimately cannot reach their intended recipient. The Postal Service has committed to cutting undeliverable mail by 50 pct by the year 2010.

The root cause is address lists that are not updated to reflect the tens of millions of changes that occur every year as families move, new households are created, new buildings open, old buildings close or are repurposed, and streets are built or renamed. In tests conducted by Pitney Bowes, up to 12 pct of the letters in a typical mailing may have substandard addresses.

Effective August 1, the Postal Service will no longer provide automation discounts for mail that lacks what the USPS calls a “valid delivery point,” tacking up to six additional cents on to the postage for each such piece. For a mail drop of 100,000 pieces where 6 pct lack valid delivery points, this could result in more than USD 230 in higher postage costs for the mailer. Multiplied across the billions of letters that enter the mailstream every year, the potential financial hit reaches tens of millions of dollars.

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