Year: 2007

Ciblex launches "H Proximity" network

“H Proximity” involves 3,400 local computerised branches where packages are
available by 8:00 a.m. the next day: 3000 tobacco shops, 300 PartSpeed Sites with 3,200
locked boxes, 100 PUDO2 points (network made up of Ciblex branches and partner drop-off points),

With 80 pct of the French population less than 15 minutes from a point of delivery, this network offers unique geographical coverage. It has a wide range of business hours (some branches are open on Sundays) and even 24/7 access for PartSpeed sites (locked boxes).

The computer system makes real time tracking possible with verification of the correct allocation of the correct package at the correct local branch. In addition, secured package pick-up by the recipient is controlled by a personalised badge system.

This is a feature that guarantees the speed of operations. All outgoing packages are picked up during the day and delivered at the local branch by 8:00 a.m. the next day.

Return packages dropped off at a local branch before 12:45 p.m. are returned to a repair centre or any other site by 8 a.m., 9 a.m., or noon the next day.

Recipients (technicians, traveling sales representatives, medical visitors, traveling professionals, artisans, or individuals) are informed of the availability of their packages in real time by SMS. They can pick up the package at their chosen day and time, within the time limit determined by each package shipper.

The innovation lies in the proximity and accessibility of the network, but especially and above all in the feedback. Computer-equipped local branches, in the case of B to B, allow for automatic management of order and return transfers. Real-time tracking covers all of the steps of the package delivery and return process (from the acceptance of the package by Ciblex…to the pick-up by the recipient).

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Mory Group sets up in Asia

Mory Group keeps widening abroad, by directly opening wholly owned offices in Asia, through Mory Overseas Asia entity.

Mory Group strengthens its positioning as a major player in Overseas transportation, by being now settled in Hong Kong, Shanghai and Ningbo.

With common activities of Sea Freight and Air Freight, the Mory Overseas Asia offices also offer you logistics services as well as extra-services (purchase / sale of textile quotas, managed by the Hong Kong office, which is also an accountant centre Hkg / China), and guarantee you an optimal service level (Class A International license).

Mory Overseas Asia also provides you the physical presence of professionals and experts, who perfectly know the cultural and administrative habits of each country, in each of our offices.

You hence have the guarantee that each transportation order is managed by a known contact, who has the expertise of his sector, and who is available and reachable at any time.

Finally, Mory Overseas Asia gathers a whole network of Agents in China, in the main ports and airports.

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Pallet-Track AGM, Gala Evening & Awards Ceremony

Pallet-Track held its first combined AGM and Gala Evening at the Alton Towers Hotel Stateroom on Saturday 10th November 2007. A full day event commenced during the afternoon for the AGM and General Meeting followed by over 260 attendee’s at the formal evening event which included an 8-category Award Ceremony.
Former Bond Girl Helene Hunt hosted the awards which culminated in Norfolk based Lynn Star Distribution and Logistics (Depot 28) taking the Hub depot of the year award and Hampshire Freight Services (Depot 27) of Eastleigh the member’s depot of the year. Managing Director Nigel Parkes presents the award to Roy Dowen (second picture) and Network Director Chris Flynn (third picture) to Iain Sands.
Other Categories and Winners:
Trunk Driver of the Year:
Depot 52 – CFT Services Ltd (Paul Russo)
Best Delivery Depot:
Depot 61 – ELB Partners Ltd
Best New Depot:
Depot 91 – Courier Connections (Scotland) Ltd
Directors Recognition Award:
Depot 52 – CFT Services Ltd
Most Improved Sales:
Depot 71 – PGS (Birmingham) Ltd
Hub Employee of the Year:
Charlotte Newton – Network Support Manager

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USPS seeks comment on proposed uses of Intelligent Mail barcodes

The US Postal Service is seeking feedback on proposed rules related to the use of Intelligent Mail barcodes.

The notice is expected to be published in the Federal Register sometime in January. Once published, a 45-day comment period will begin.

The Intelligent Mail barcode was developed by the USPS to encode routing and tracking information on mail. While the PostNet barcode only contains the routing code, the Intelligent Mail barcode includes fields that identify the mailer and class of mail, encode special services, and uniquely number each mailpiece.

According to the notice, mailers will have to use one of two proposed options in order to qualify for automation prices for letters and flats as of January 2009. As of this date, automation prices will no longer be available for PostNet barcode users.

The first option, which the USPS is calling “Full Service,” will require that unique Intelligent Mail barcodes be applied to the following three categories: letter and flat mailpieces, handling units such as trays and sacks, and containers. Postage statements and mailing documentation will also need to be submitted electronically. The second option, referred to as “Basic,” will require mailers to use Intelligent Mail barcodes on mailpieces, but not on trays and containers.

In the future, the USPS plans to issue a separate notice addressing mail characteristics impacting machineability and delivery efficiency for letters and flats.

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Online shopping complaints rise (UK)

Complaints about the late arrival of online deliveries have risen by a third in the run-up to Christmas, according to a government advice service.

Consumer Direct says it has received 3,000 complaints in six weeks.

Royal Mail says the “vast bulk” of Christmas post will arrive on time and online retailer Amazon says its delivery success rate is above 99 pct.

Meanwhile, retailers reported Saturday was their busiest day of the year with sales exceeding expectations for many.

The UK’s 27 million online shoppers are expected to have spent GBP 15bn online in the run-up to Christmas Day – up 60 pct on last year, according to Interactive Media and Retail Group (IMRG), the industry body for the electronic retail community.

Online retailers use a variety of courier companies to make deliveries to customers, as well as Royal Mail.

Amazon says it has been dispatching 750,000 parcels a day in the run-up to Christmas.

Royal Mail has predicted that it will deliver a record 120 million items ordered over the internet this festive season – double the number handled three years ago.

In total, it expects to deliver some two billion items of Christmas post.

Royal Mail’s workforce has been boosted by an extra 20,000 members of staff in the four week run-up to Christmas, with more than 2,000 staff taken off non-operational duties to help with deliveries.

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Royal Mail loses 2 million presents

Royal Mail faces an angry consumer backlash this weekend over more than 2 million parcels and letters lost or delayed in the Christmas post.

Customers across the country are in danger of being left without their presents as postal workers are overwhelmed by the GBP 10 billion boom in online shopping. The backlog has allegedly been compounded by postal workers deliberately failing to deliver presents to save time on their rounds.

About 1.2m letters and parcels are already estimated to have been lost in the Christmas post. Hundreds of thousands of other items are delayed or awaiting collection at depots where queues of up to two hours have formed.

Postwatch, the independent watchdog, last week wrote to Adam Crozier, chief executive of Royal Mail, to demand that the recorded mail service be improved or scrapped, because so many customers who had paid extra for recorded mail complained that postal workers were routinely failing to get a signature on delivery.

The chaos managed to disrupt the last weekend before Christmas for thousands as they were forced to queue up to collect undelivered packages.

Royal Mail will handle about 120m parcels this Christmas, more than a 20 pct increase on last year. It says the vast majority will be delivered, but admits that it is recorded as a successful delivery even if a “you were out” card is dropped through the door.

Postwatch said Royal Mail’s most recently available figures indicated that it lost about 1m items of mail a month. Royal Mail said it was no longer publishing figures on the amount of mail it lost because the information was commercially confidential.

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Japan Post Reports 442 B. Yen in Net Loss in April-September

Japan Post Holdings Co. said Wednesday its predecessor Japan Post incurred a net loss of 442 billion yen in April-September, compared with a net profit of 237.7 billion yen a year before.

A special loss of 1,419.5 billion yen, stemming from a change in accounting methods to report pension costs, weighed down on the bottom line.

But the net loss was far smaller than the company’s estimate of 852.7 billion yen thanks to robust earnings at “Yucho” postal savings and “Kampo” postal insurance operations.

Thanks to increases in investment returns, net profit at the Yucho division grew 20.5 pct to 372.6 billion yen, and that at the Kampo division increased 35.6 pct to 661.8 billion yen.

The mail service division suffered a net loss of 814.6 billion yen, against a year-before loss of 71.4 billion yen.

Recurring profit tripled to 1,207.8 billion yen.

Japan Post Holdings, which is wholly owned by the government, started operating on Oct. 1, the launch of the 10-year privatization process of Japan’s 136-year-old state-controlled postal service system.

The holding company controls four units–Japan Post Bank, Japan Post Insurance Co., Japan Post Service Co., which took over postal services, and Japan Post Network Co., which is in charge of operating Japan Post’s office network

1 USD = 112.059 JPY

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EU raises doubt over US trade deal

The high hopes that greeted a transatlantic trade deal ostensibly ending a dispute over online gambling have been almost immediately dashed by a look at the small print.

The European Union last week hailed an agreement with Washington to open up its warehousing, courier and testing service sector as compensation for closing the online gaming market to foreign companies last year.

The Office of the US Trade Representative (USTR) said the US Postal Service had allowed foreign competitors to handle overseas mail for 20 years. All it was doing was making the decision legally binding so it could not be reversed. Sensitive sectors such as domestic delivery and storage at ports and airports would remain closed.

An official added that this had “real value” and the EU agreed. “It gives the sector legal certainty. There is real value in binding the commitments,” said a spokesman for Peter Mandelson, the EU trade commissioner.

However, company officials and their lobbyists on both sides of the Atlantic are not so sure. “To us, this market was already liberalised and we have been operating in it for many years. It is too early to evaluate what long-term benefits this decision would have,” said a spokesman for the German courier.

World Trade Organisation officials said that it was up to the US and trading partners to agree adequate compensation between them. Washington would then notify the WTO of changes to US services commitments.

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