Tag: Intermec

Royal Mail gets itself a CoPilot

Posted by | Oct 3, 2008 | |

Microsoft’s Windows Mobile platform has received a boost with the announcement the Royal Mail is rolling out a customised version of ALK’s CoPilot Live Professional satnav onto 25,000 of its GPS-enabled Intermec CN3 handsets.
The software will enable Royal Mail drivers to take the most efficient route to their destination and also enable customers to see the position of their tracked products in near real-time. This feature will be available to Special Delivery and Recorded Signed For items.
The 25,000 Windows Mobile devices are GPS enabled Intermec CN3 handsets and CoPilot Live Professional will be fully integrated with its on-board job despatch, management and proof of delivery application, Delivery Connect, from Blackbay.
The Delivery Connect system has a button which launches CoPilot, which is then automatically populated with the address details of the destination. On arrival at the destination, the navigation system reverts back to the Delivery Connect for signature capture and proof of delivery.

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Vendors announced for Royal Mail mobile project

Posted by | Sep 30, 2008 | |

Royal Mail has announced the suppliers for its national mobile service project which will see 25,000 postal delivery workers equipped with handheld devices.
As reported by Computing in July, the introduction of the devices is part of a GBP 1.2bn IT-driven business transformation at Royal Mail designed to improve customer service by verifying the status of tracked letters or parcels.
The handheld devices are being supplied by Intermec, while CSC will develop and maintain the systems supporting the service. The CSC team also includes Blackbay, a provider of mobile workforce systems.
Royal Mail van drivers will be able to capture signatures at the point of delivery, eliminating the current paper-based processes.
Some 70,000 staff who delivers items by foot or bicycle will continue using a paper-based system to record signatures and delivery times, but the devices will roll out to all postal delivery workers in the future.
Trials for the handheld computers began late last year.

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Swiss Post Delivers RFID to Its Parcel Centers, Transportation Hubs

Posted by | Aug 20, 2008 | |

The company is adding EPC Gen 2 tags to containers that shuttle mail and packages in and around nearly 50 facilities in Switzerland.

Swiss Post is rolling out the company’s third RFID application—this time a system to track 45,000 rolling container cages used to transport mail and packages at buildings throughout the Alpine country. Implementation of the application, believed to be the largest in Switzerland, began in October 2007 and will be completed by this October.

A public company that provides postal services to Switzerland, Swiss Post transports more than 1 million parcels per year. Wheeled container cages play an important role in transporting the parcels. Before Swiss Post decided to tag its rolling container cages, it had no reliable way to conduct an inventory of them. The company counted them manually every two years, a labor-intensive process that required an estimated 200 workdays involving two people at each location.

Swiss Post is investing 4 million Swiss francs (USD 3.6 million) in the project, which covers software, hardware and consulting fees. It expects to save 1.5 million Swiss francs (USD 1.4 million) a year because it won’t have to manually count the cages and will be able to manage the cages more effectively. By knowing how many cages are on hand and where they are physically located, it can make sure it has the right number of cages at each site in order to handle the expected volumes. The information will also help the company better manage the cages, transport them less between sites to meet demand and avoid delays due to unavailable cages.

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Royal Mail selects Intermec CN3 Mobile Computer to improve service to customers

Posted by | Jul 30, 2008 | |

Intermec has announced that Royal Mail has awarded Intermec a contract to provide over 25,000 of its rugged, handheld CN3 mobile computers.

The Intermec CN3 mobile computers have been chosen as part of Royal Mail’s investment in new technology to modernise the business, improve efficiency and customer service while cutting operational costs.

The Intermec CN3 mobile computer will enable Royal Mail to improve on its current paper-based system for collecting signatures for the majority of its tracked products, including Special Delivery and Recorded Signed for services. A signature will be collected on the handheld device which is then sent via GPRS wireless technology to enable sending customers to confirm delivery, and view the signature, within 15 minutes. The CN3 mobile computers will be rolled out to postmen and women who deliver guaranteed delivery items by van from late summer.

As the leader of the class of small, advanced, rugged mobile computers, the CN3, with up to four integrated radios including GPS, enables more expedient processes for the mobile worker through 1D and 2D bar code scanning. The CN3 handheld also runs Windows Mobile which supports direct push wireless email giving the Royal Mail users real-time connectivity with the corporate network.

Pat Byrne, Intermec President and CEO added, “As one of the major trend-setters in European and global postal services, Royal Mail is strengthening its leadership position with the selection of the CN3. As the global supply chain continues to evolve, in-transit visibility will have a significant impact on improving customer service and revenue generation.”

Intermec will provide further commentary regarding the announcement on its upcoming earnings conference call on 31st July.

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Royal Mail workers get mobile computers (UK)

Posted by | Jul 30, 2008 | |

After extensive trials, Royal Mail has finally chosen a supplier for the hand-held computers it wants to introduce to its delivery network. Postal workers across the country will soon become very familiar with the new CN3 units as Royal Mail takes one further step forward on its modernisation plan.

The contract has gone to Intermec which will be providing some 25,000 units. Royal Mail said the CN3 hand-helds were easy to use and had fared well during trials. The units can scan barcodes and log digital signatures, similar to those already being used by other parcel carriers alerting the sender of items like special delivery within 15 minutes. The CN3 is also fitted with GPS.

The Intermec CN3 mobile computer will enable Royal Mail to improve on its current paper-based system for collecting signatures for the majority of its tracked products, including Special Delivery and Recorded Signed for services. A signature will be collected on the handheld device which is then sent via GPRS wireless technology to enable sending customers to confirm delivery, and view the signature, within 15 minutes. The CN3 mobile computers will be rolled out to postmen and women who deliver guaranteed delivery items by van starting late this summer.

The CN3, with up to four integrated radios including GPS, enables more expedient processes for the mobile worker through 1D and 2D bar code scanning. The CN3 handheld also runs Windows Mobile(R) which supports direct push wireless email giving the Royal Mail users real-time connectivity with the corporate network.

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