Winning Strategies in the New Economy [Slides]
June 7, 2001 — “Winning Strategies in the New Economy,” by Luis A. Jimenez, Vice President and Chief Strategy Officer, Pitney Bowes, was presented at the Ninth Conference on Postal and Delivery Economics, Sorrento, Italy. “Industry observers have long pointed to the challenges for participants in the mail and postal markets. Posts have often been urged to embark on sweeping and modernizing change, embrace deregulation, and enter the world of electronic communications. Greater emphasis must be placed on defining the strategies most within reach for posts to find new growth. In this presentation, we first summarize selected results from a major segmentation study of the U.S. mail markets, perform quantitative comparisons of key global postal indicators, and draw on international postal and messaging research. We develop global trends in mail markets, postal productivity, the impact of new messaging technologies and the globalization of mail markets. These trends suggest the need for new winning strategies for posts in the changing economy. We then identify key companies that have achieved growth at much greater rates than their industries. We draw lessons from published case studies about their successful strategies. We then seek to apply those lessons to suggest normative behavior for posts in the changing economy.”
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