Tag: Quality of Service

Royal Mail exceeds Quality of Service targets

Royal Mail has published its latest performance report. Second Class mail has exceeded its regulatory Quality of Service target for the first three quarters of the financial year 2019-20, delivering 98.8 % of mail within three working days (target 98.5 %).

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MER Magazine

The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.


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